Store Team Leader - Retail Operations- Amherst NY

Store Team Leader Of Operations

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcomeboth here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.

Our Boulevard Square Retail store in Amherst, New York is currently searching for a Store Team Leader of Operations to join their team.

Position Purpose : Drives business results, directs team talent, supports store leadership team and ensures delivery of the legendary L.L.Bean customer experience within an outdoor lifestyle concept retail store. Promotes the company's core values of Outdoor Heritage, Integrity, Service, Respect, Perseverance and Safe and Healthy Living to ensure the integrity of the brand, culture and mission of L.L.Bean is upheld at all times.

The anticipated base pay range for this Store Team Leader position is between $19.28 to $24.10 hourly. The actual salary will be based on various factors such as a candidate's experience, qualifications, skills and competencies, proficiency for the role.

Operations

• This is a support role under the Productivity area of responsibility for stores.
• Maintains a clean, organized, and efficient stock room while adhering to operating standards and safety requirements.
• Manages inbound freight processing per SOP and productivity guidelines completing all shipments within 24 hours of delivery.
• Works in collaboration with other leaders to replenish sales floor stock and push replenishment truck product to the floor.
• Oversees and manages the return processes following standard operating practices by assigning the proper quality codes.
• Executes store to store / store to warehouse transfers in a timely manner.
• Execute all aspects of omni channel business including FES orders, phone call management, and RIO's are completed per guidelines.
• Adheres to all loss prevention policies and procedures inspecting the back of house and sales floor space for compliance.
• Models safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels ensuring safety remains a top priority may act as Safety contact or liaison.

Customer Experience

Training

Total Store Accountability

Health and Safety Requirement : Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels.

Education Level : 2-Year Associates Degree Years of Experience : 2+ Skills and Qualifications : Associate degree or equivalent with at least 2 plus years of retail experience in relevant retailer Excellent organizational and time management skills Systems knowledge (POS, Word, Excel) and comfort with social media platforms Capability to build strong partnerships and to work collaboratively to achieve goals Ability to inspire and motivate others Ability to maintain a high level of enthusiasm and a positive attitude Demonstrated ability to foster an inclusive work environment and customer experience. Demonstrated capacity for collaborative work in a retail environment, is adept at serving customers and teams from a variety of backgrounds Demonstrated interpersonal, written and verbal communication skills Ability to work a flexible schedule including nights, weekends and holidays Mobility and desire to relocate a plus

If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.

If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.