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Store Office Ops Team Leader

Store Office Ops Team Leader

Jordan's FurnitureAvon, MA, US
30+ days ago
Job type
  • Full-time
Job description

Store Office Manager

Do you love working in retail and an office setting? Does motivating a retail office team excite you? If so, working in our store office might be for you. It will give you a balance of face-to-face customer service, variety of administrative duties and the excitement of leading a team.

This position starts at $22 an hour. The schedule varies and does include days, night and weekends.

Why you will love Jordan's Furniture.

  • Great Benefits medical, dental, vision, employee discount and more!
  • Flexible work schedule
  • Fast paced environment Your days will fly by.
  • Career growth The possibilities are endless.
  • The best of both worlds Work in an office position and in a retail environment to WOW our customers in person and over the phone
  • Helping your team grow and develop

What we Stand forWhere Work is Fun and Values Matter!

At Jordan's, we live the J-Way! Our average employee tenure is 12 years! Every day, our team embodies values that make a real difference :

  • We Care a Lot because kindness and support are at the heart of everything we do.
  • We Do the Right Thing integrity is non-negotiable.
  • We Dare to Think Differently innovation keeps us ahead of the game.
  • We Make Work Fun yes, fun! Because great energy fuels great work.

    • Responsibilities

    Responsibilities we need you to perform...

  • Assisting Office Supervisor in training store office employees and evaluating and coaching store office employees and scheduling
  • Leading, motivating, and developing your team
  • Reconciling cash and checks in drawer at end of shift
  • Preparing daily deposits, securing cash bags and depositing in safe
  • Coordinating and balancing daily transactions, preparing daily deposit slips, check list and opening / closing reports
  • Processing sales orders, payments, gift certificates, special orders, miscellaneous credits, credit memos, voids and deliveries
  • Providing support and customer service to sales / sales managers
  • Contacting and responding to customers to resolve delivery and service issues, inquiries concerning order status, delivery dates, refunds, financed billing and other office related questions

    • Qualifications

    Here's what skills we need you to bring.

  • Be able to lead and mentor a team and be a role model
  • Proficient computer skills and ability to learn new programs
  • Ability to interact with customers in a friendly and courteous manner
  • Excellent mathematical and organizational skills
  • Must be able to read and communicate effectively
  • 2-3 years of retail experience in a related field preferred

    • Jordan's Furniture is an Equal Opportunity Employer.

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    Store Leader • Avon, MA, US