Ensures each guest is highly satisfied with their experience at Dunkin’ Donuts
Acknowledges all guests with a friendly smile and is highly responsive to needs and special requests
Resolves guest problems with a sense of urgency
Communicates clearly with each guest in a friendly and courteous way
Completes all orders accurately and within Dunkin’ Donuts speed of service standards
Consistently serves quality food and beverages to each guest
Issues a receipt with each order to provide guests with an opportunity to tell us about their visit
Participates in team service to ensure each guest is served quickly
Stays focused on the guest and accomplishes all work assignments with excellence
Maintains food safety standards
Contributes to the cleanliness of their workstation and the restaurant
Describes and assembles promoted products and beverages according to the current marketing promotion
Monitors and adjusts the products in the back case according to Dunkin’ Donuts merchandising and product appearance standards
Requirements Teamwork :
Actively learns and partners with manager to complete required Dunkin’ Donuts training
Supports the training of new crew members as requested
Works well with the team and treats people with respect
Responds positively to coaching and direction
Arrives ready to work on time
Profitability :
Handles POS transactions and payments with accuracy
Follows uniform and grooming standards
Clocks in and out at the scheduled time
Adheres to all processes and policies
Prepares all products following appropriate
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Team Member • Saint Augustine, FL, US
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