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Orthodontic Treatment Coordinator / Sales Consultant

Orthodontic Treatment Coordinator / Sales Consultant

Annapolis OrthodonticsAnnapolis, MD, United States
23 hours ago
Job type
  • Full-time
Job description

Position Title : Orthodontic Treatment Coordinator / Sales Consultant

Employee Status : Non-Exempt

Position Summary :

The Orthodontic Treatment Coordinator / Sales Consultant plays a vital role in driving practice growth by guiding patients through their orthodontic treatment journey. This position combines sales, education, and relationship-building with a patient-focused approach. You’ll be the first point of contact for new patients, walk them through their orthodontic options, review financials, and help them say “yes” to starting treatment.

Key Responsibilities :

  • Patient Consultations
  • Welcome and build rapport with new patients and families.
  • Take patient photos, x-rays, and scans accurately and efficiently.
  • Present treatment options and clearly explain the benefits of orthodontics.
  • Support the doctor during exams and relay treatment recommendations.
  • Sales & Case Acceptance :
  • Present financial options and payment plans confidently.
  • Follow up with prospective patients who haven’t yet started treatment.
  • Track and achieve monthly goals.
  • Communication & Coordination :
  • Serve as the main point of contact for new patients.
  • Communicate effectively with clinical staff to ensure a seamless patient

experience.

  • Maintain organized patient notes and follow-up tasks in the practice software.
  • Education & Relationship Building :
  • Educate patients and parents about the value and process of orthodontic
  • treatment.

  • Build lasting relationships that encourage referrals and positive reviews.
  • Professional Representation :
  • Uphold the practice’s image and core values in every interaction.
  • Complies with HIPAA, OSHA, and all applicable federal, state, and local
  • regulations.

    Ideal Candidate :

  • Warm, approachable and able to build rapport quickly.
  • Strong background in sales, hospitality, fitness, retail, or service industries.
  • Excellent communicator with genuine warmth, empathy, and professionalism.
  • Confidently present treatment options and fees, helping patients make informed decisions.
  • Collaborate effectively with patients and team members, demonstrating reliability, a positive attitude, and strong interpersonal skills.
  • Exceptional organizational skills, effective time management, and consistent attention to detail.
  • High level of integrity and discretion when handling sensitive information.
  • Preferred :

  • X-ray certification
  • Experience in a dental or orthodontic setting. (Training provided)
  • What We Offer :

  • 4-day work week (Monday-Thursday) 7 : 45am-4 : 15pm
  • Uniforms provided
  • Paid vacation time
  • Paid sick time
  • Health insurance benefits
  • 401K with employer match
  • Continuing Education
  • A fun, positive, and supportive environment
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    Orthodontic Treatment • Annapolis, MD, United States