Sales Consultant

Sales Consultant

The purpose of the Sales Consultant is to play a pivotal role in assisting customers with their agricultural and household needs. With a store knowledge of farm equipment, power equipment, tools, and home essentials, you will provide exceptional customer service and expert advice to ensure a positive shopping experience.

Responsibilities include :

• Provide excellent customer service and expert advice to ensure a positive shopping experience.
• Engage customers to understand their needs and preferences.
• Assist customers with the retail financing process.
• Manage the ordering of power equipment.
• Assist with receiving, moving, and displaying power equipment products.
• Follow the Indoor Merchandising Guide to ensure products are set and maintained to company standards.
• Conduct power equipment demonstrations when necessary.
• Assist customers in locating items within the store and recommend suitable alternatives.
• Listen to customer concerns and address questions or issues promptly.
• Collect customer contact information for follow-up situations.
• Establish and maintain healthy, long-term relationships with customers.
• Provide expert advice and product knowledge to customers.
• Demonstrate the features and benefits of products.
• Utilize upselling and cross-selling techniques to maximize sales.
• Promote exclusive offers and store loyalty programs.
• Process special orders, operate the POS register, and resolve return issues.
• Collaborate with team members to achieve sales targets.
• Participate in training sessions to stay updated on product knowledge and sales techniques.
• Contribute to visual merchandising efforts.
• Ability to work outdoors in various elements.
• Participate in cross-training for flexibility in various departments.
• Actively participate in learning initiatives.
• Provide friendly, proactive, and professional support to others.
• Perform other duties as assigned.

Essential Qualities for Success include :

Physical Requirements include :

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.