Front Desk Fitness Attendant

Job Description

Job Description

Why You’ll Love Working at Aspiria Fitness Aspiria Fitness isn’t your average fitness center — we’re a vibrant, community-focused space that keeps things fresh and exciting! Here are just a few reasons our team loves being part of what we do :

• ???? New and Modern Equipment : We’re constantly updating our fitness floor with top-of-the-line strength and cardio equipment.
• ???? Unique Group Classes : From Dumbbell Bootcamp to Spin & Sculpt and Power Yoga, our schedule keeps members (and staff!) energized and engaged.
• ???? Wellness Focus : On-site massage therapy and recovery tools help our members (and our team) stay refreshed and healthy.
• ???? Community Energy : We host monthly fitness challenges, themed events, and member appreciation days that make the center a fun, supportive place to be.
• ???? Team Atmosphere : You’ll work alongside passionate fitness professionals who care about creating an uplifting and motivating environment.

SHIFT : 4PM-Close and Weekends

Summary :

The Front Desk Fitness Attendant will control access into and out of the exercise facility and assist with operational functions related to membership processing, appointment setting and fee-based transactions. The Front Desk Fitness Attendant will greet and interact with all facility members on a regular basis, always delivering exceptional customer service.

% of Time

Essential Functions

70%

CUSTOMER SERVICE

Anticipate member needs and provide proactive service during peak and non-peak times

Engage with members on a one-on-one basis, providing education, support and ensuring their safety

Provide prompt response to medical emergencies and complete required documentation with proficiency

Ensure proper and accurate membership processing procedures are followed

Listen, cooperate, and be respectful towards all team members, members, and client(s)

Positively contribute to a welcoming, friendly and team environment where respect is demonstrated, contributions are recognized, and process improvement is encouraged

Be readily available to answer questions, assist members and support fellow team memb

Demonstrate proactive communication to keep General Manager informed of important program and client developments

20%

ADMINISTRATION

Ensure proper membership processing procedures are followed

Respond to emergency situations in accordance with Elevation Health and client site policy

Report all maintenance, facility and risk management items promptly

Communicate professionally and respond promptly to emails, phone calls and member inquiries

Promote available member services and programs

Enforce facility policies and procedures

Review company communications and complete action items by established due dates

10%

OTHER

Proactively assist with the inspection of the facility daily and report any cleaning, facility, or equipment issues to appropriate personnel

Meet and support objectives, goals and initiatives of the specific Elevation team

Contribute new ideas, seek internal and external resources to support the goals of the teams

Adheres to timelines, produces quality work, show initiative by taking on team responsibilities

Attend and actively participate in team meetings

Seek out internal / external resources and explore opportunities for professional growth

Other duties as assigned

Skills, Qualifications, and Requirements :

Education : High School Diploma

CPR / AED certification required

Excellent verbal / written communication, customer service, and presentation skills

Excellent computer skills including Microsoft and Google Suite

Maintain all required certifications throughout duration of employment

Show support for company values through participation in Elevation programs and meetings

Adhere to policies and procedure outlined in the Elevation Handbook

Adheres to site uniform policy / Elevation Health dress code

Demonstrate commitment to professional growth through industry and company involvement and goal setting / achievement

Travel Requirements :

None / Minimal