German - Customer Support - Team leader

Customer Support Team Leader

Are you an experienced Customer Support Team Leader who is looking to take the next step?

Does leading a support team within one of Europe's fastest-growing companies sound like your next adventure? If so, then we'd love to chat!

What you'll be doing :

• Leading by example and showing what customer-obsessed means. Our Customer Support-Team knows that customer interactions serve a larger purpose than simply fixing problems. You will lead by example and raise the bar for the way we do support.
• Communicating : Understanding and setting the needs and relevant tone of voice to each of our customers (courier partners, customers, and merchants) that are reaching out to us.
• Getting stuff done