Account Manager

Higginbotham Brothers dates to 1881, when the company opened its first general store in Texas. Today, Higginbotham Brothers supplies professional builders, remodelers and do-it-yourselfers with lumber and a deep catalog of specialty building products, including hardware, windows, doors, plumbing materials and interior / exterior paint, from its 40 locations across Texas and Oklahoma.

A Brief Overview

The Account Manager oversees sales activities, creates long-term relationships and develops strategic goals for key customer accounts. This position is responsible for overseeing accounts, ensuring customer satisfaction, and generating new sales opportunities. This person serves as the liaison between the Division and its customers.

What you will do

• Manage key customer accounts for long-term success and profitability.
• Provide support to existing customer accounts with necessary products, time, and information.
• Serve as the lead point of contact for all customer account management matters.
• Develop and implement goals to focus on increased sales and margin improvement.
• Build and maintain strong, long-lasting client relationships.
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
• Review and analyze historical sales account data and trends.
• Assist with the selection of products best suited to customer needs.
• Prepare, coordinate, and communicate price quotations, terms of sales, delivery dates, and service obligations to customers / contractors.
• Estimate materials from blueprints supplied by customer / contractor.
• Manage customer pricing structure and hierarchy to maximize gross profit dollars.
• Resolve customer complaints and problems.
• Assist in the collection of accounts receivable.
• Adhere to Conflict of Interest or Non-Compete agreement if in place.
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
• Collaborate with sales team to identify and grow opportunities within territory.

Required For All Jobs

Education Qualifications

Experience Qualifications

Skills and Abilities

Licenses and Certifications

Higginbotham Brothers (HBC) , a Division of US LBM Holdings, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.