Inbound Logistics Manager

Company Description

Founded in 2009, STRATA® is a US-based brand with roots in Peruvian textile traditions. Known for its commitment to quality and craftsmanship, STRATA® serves both luxury and niche markets through its Mainline and Black Label divisions. Mainline offers high-end products with a raw edge, while Black Label caters to premium apparel needs, including the music industry. STRATA® continues to grow while honoring its cultural heritage and maintains an active online presence across platforms. Learn more at strata.us or on social media: Facebook, Instagram, TikTok, and YouTube.

Role Description

The Inbound Logistics Manager is responsible for overseeing all inbound logistics operations, with a primary focus on international shipping, customs compliance, and timely receipt of goods into the warehouse. This role ensures inbound shipments are planned, compliant, cost-effective, and processed accurately while maintaining inventory integrity and operational efficiency. The Inbound Logistics Manager partners closely with freight forwarders, customs brokers, warehouse operations, and internal teams to ensure smooth end-to-end inbound flow.

Position Duties

International & Inbound Logistics

• Manage all inbound logistics activities for domestic and international shipments.
• Oversee international freight movements, including ocean, air, and ground transportation.
• Coordinate with freight forwarders and customs brokers to ensure timely customs clearance.
• Ensure compliance with all import regulations, including customs documentation, duties, tariffs, and trade requirements.
• Provide commercial invoices, packing lists, bills of lading, and import documentation for approval.
• Monitor and resolve customs holds, delays, or compliance issues.
• Maintain accurate HS classifications and country-of-origin data in coordination with compliance partners.

Warehouse & Receiving Coordination

• Coordinate inbound delivery schedules with warehouse receiving teams.
• Ensure accurate receipt, inspection, and system entry of inbound inventory into the WMS.
• Resolve discrepancies related to shortages, overages, damages, or late deliveries.
• Support dock-to-stock efficiency and receiving accuracy.

Cost Control & Carrier Management

• Monitor inbound freight costs and identify cost-saving opportunities.
• Support carrier selection, rate negotiations, and performance management.
• Track freight spend and support budgeting and forecasting activities.

Cross-Functional Collaboration

• Partner with Purchasing, Production, Planning, Accounting, and Warehouse Operations teams.
• Communicate inbound shipment status, delays, and risks to stakeholders.
• Align inbound logistics plans with production schedules and inventory needs.

Reporting & Continuous Improvement

• Track and report inbound logistics KPIs, including transit times, on-time delivery, customs clearance performance, and freight costs.
• Identify process gaps and recommend operational improvements.
• Support system implementations related to TMS, WMS, ERP, or trade compliance tools.

Compliance & Risk Management

• Ensure adherence to company policies, trade compliance requirements, and applicable laws.
• Maintain audit-ready documentation for customs and logistics activities.
• Support internal or external audits related to import compliance.

Qualifications

• 3–5 years of experience in inbound logistics, supply chain, or transportation management.
• International shipping and customs compliance Mandatory
• Bilingual (English/Spanish)
• Working knowledge of import regulations, duties, tariffs, and customs documentation.
• Experience working with freight forwarders and customs brokers.
• Experience with WMS, TMS, and ERP systems.
• Strong organizational, analytical, and problem-solving skills.
• Excellent communication and cross-functional collaboration abilities.
• Experience in retail, apparel, consumer goods, or manufacturing environments.