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UPS Field Service Technician - Quincy, WA

UPS Field Service Technician - Quincy, WA

TPS Talent LLCQuincy, Washington, United States, 98848
30+ days ago
Job type
  • Full-time
  • Permanent
Job description

At TPS Talent, we connect skilled professionals with opportunity-driven careers across Telecom, IT, Engineering, Construction, and Hospitality. Whether you're seeking a direct hire role, contract-to-hire, or project-based work, we're here to align your experience and goals with the right companies and make the process seamless.

Founded in 2021, we're a WBENC-certified recruiting firm based in Dallas, TX, with a nationwide reach. Our team is experienced, diverse, and committed to advocating for candidates like you. We focus on real relationships, timely communication, and placements that actually stick.

With TPS Talent, you're not just another resume you're a person, a professional, and a priori

Job Title : UPS Field Service Engineer

Location : Within 1.5 hr travel time to Quincy, WA

Job Type : Full-Time

About the Role :

We are seeking a skilled UPS Field Service Engineer to bring expertise in power electronics and critical power systems to our team. This home-based role requires travel to customer sites within the region to perform start-ups, testing, troubleshooting, and maintenance of UPS and related equipment, ensuring optimal performance and reliability.

Job Description

The UPS Field Service Engineer applies diversified knowledge of the power electronics industry to complete start-up, testing, troubleshooting, operations and maintenance work of UPS and related critical power equipment. The FSE will be home based and dispatched to customer sites as required.

Specific Duties

  • Responsible for commissioning, maintaining and providing emergency support on power electronics at customers' sites within the regional coverage area
  • Performs commissioning-focused design reviews, prepares commissioning test procedures and reports, coordinates and oversees on-site testing
  • Involved in preventive maintenance, emergency response, equipment start-up and / or field modifications
  • Attends periodic training at the company's headquarters on various OEM units and Standard Operating Procedures (SOPs) which includes testing equipment and / or rebuilding older systems
  • Troubleshoots issues with the technical-support group related to maintenance or operation of equipment
  • Participates in the development of Methods of Procedures (MOPs) and be expected to consult with supervisor(s) concerning unusual problems and developments.
  • Other duties as assigned by management

Job Requirements

  • Preferably 3-5+ years experience in the critical power industry and ability to troubleshoot down to component level on equipment such as UPS, batteries, PDU's, STS, etc.
  • Utilizes hand tools and test equipment to perform work
  • Requires excellent verbal, written communication skills & customer relation skills
  • Must be able to provide high level of quality customer service
  • Must be able to complete Field Service Reports in a timely manner
  • Requires knowledge of equipment manufacturer's specifications
  • Ability to work independently and exhibit resourcefulness
  • Must be able to perform repeated bending & lifting of up to 100 lbs. during certain procedures
  • Must be able to provide necessary pro-active recommendations to clients
  • Candidate must be willing to work nights & weekends when necessary
  • Knowledge of general computer hardware & software applications
  • Previous 3rd Party UPS experience a plus
  • UPS OEM factory training or experience in Liebert / Emerson / Vertiv , APC / MGE / Schneider , or Eaton / Powerware , a MUST
  • Technical degree a plus
  • Previous military experience and training a plus
  • Educational Background

  • Technical graduate of a two-year accredited technical school in an engineering / technical field
  • OR
  • Three to five years of technician experience in related power electronics field or industry
  • The pay range for this role is :

    78,000 - 87,000 USD per year(Quincy, WA)

    PI677e320b2a82-30511-38019235

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    Field Service Technician • Quincy, Washington, United States, 98848

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