GA North Area TaskForce - Housekeeping Manager

Taskforce - Hotel Housekeeping Manager
Position: Full-Time
Salary: DOE

We are seeking an experienced and hands-on Housekeeping Manager to join our hotel taskforce team. This role is ideal for a results-driven leader who works side-by-side with their team, motivates staff, and has a proven track record of turning failing cleanliness and audit scores into passing scores - and keeping them there.

Job Description:
The Housekeeping Manager oversees the housekeeping operations at the property and ensures a clean, safe, and welcoming environment for guests. This role requires leading, training, and supervising the housekeeping team while ensuring compliance with safety, sanitation, and brand standards. You will also be responsible for managing department budgets, inventory, and scheduling, all while driving guest satisfaction scores to new heights. This full-time position reports directly to the General Manager.

Key Responsibilities:

• Lead, train, and motivate the housekeeping team, working alongside them daily.
• Develop and execute improvement plans to raise property housekeeping scores.
• Organize and prepare employee schedules, ensuring coverage for all shifts.
• Monitor and evaluate employee performance, providing coaching and support.
• Manage budget allocations and supply inventory.
• Monitor daily hotel SALT scores and implement strategies for improvement.
• Prepare for QA inspections (2-3 per year) to ensure brand compliance.
• Collaborate with other department leaders to enhance guest satisfaction.
• Ensure compliance with safety, sanitation, and operational procedures.
• Document operational activities and report directly to upper management.

Requirements:

• Bilingual (English/Spanish) required.
• 2-3 years of experience as a Housekeeping Manager or in a hospitality leadership role.
• Proven success in raising failing scores to passing scores.
• Knowledge of hotel housekeeping systems and software (HMS, OPERA, FOSSE, VMS).
• Degree in Hospitality or Business preferred; equivalent experience accepted.
• Strong organizational skills, attention to detail, and leadership ability.
• Flexible schedule and ability to travel as needed.
• Must pass background check and drug test.

Skills & Qualifications:

• Excellent leadership and communication skills.
• Ability to work in a fast-paced, high-pressure environment.
• Strong problem-solving and critical-thinking skills.
• Ability to manage multiple budgets and small project teams.
• Customer-service focused with strong interpersonal skills.
• Experience onboarding, training, and mentoring employees.

Perks & Benefits:

• Weekly pay
• Per diem for meals
• Airfare covered for work travel
• Fly home every 4 weeks for 3 days (company-paid travel)
• Monthly dry cleaning allowance ($150)
• Complimentary breakfast daily
• Complimentary lodging and parking at assignment location
• 40-50 hour workweek anticipated
• All work-related travel expenses covered