Technical / Field Service Technician - (ND, SD, NE, KS, IA Territory)

Metalcraft of Mayville

Metalcraft of Mayville is an Equal Opportunity Employer : Minorities / females / veterans / individuals with disabilities / sexual orientation / gender identity

Technical / Field Service Technician - (ND, SD, NE, KS, IA Territory)

US-MS-Brandon

Job ID : 2025-4079

Type : Regular Full-Time

# of Openings : 1

Category : Sales

Scag Southwest

Overview

The Field Service Technician is a team member assigned to a specific region to work to resolve, identify, and provide best in class technical service support of various outdoor power equipment products. The region covered by this role includes North and South Dakota, Nebraska, Kansas, and Iowa. In addition, the Field Service Technician will provide training and support to dealers in their specified territory. This position requires up to 75% travel during peak season to fully assist in the diagnosis and repair of Scag Power Equipment products. Travel is required and is otherwise remote.

Responsibilities

• Essential duties :

Handle dealer and customer technical support calls, e-mails, letters, etc. or on-site for specified territory.

Assist with customer contacts sent in via social media, email, etc. - when applicable.

Participate in dealer training seminars.

Assist with improving existing programs by evaluating objectives and specifications, reviewing proposed changes and making recommendations.

Qualifications

Skills Required :

Education / Experience :

Compensation details : 7.24-7.25

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