Commercial Loan Servicing Analyst - PGIM Real Estate

Job Classification :

Investment Management - Investment Operations

A GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE

As the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world. We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading global asset managers!

If you're not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that's investing in your future by shaping tomorrow today. At PGIM, You Can!

What you will do :

PGIM Real Estate Loan Services is seeking a Commercial Loan Servicing Analyst who will be responsible for the servicing of commercial loans. Their day-to-day activities may consist of various servicing processes throughout the life of the loan such as new loan setup, managing borrower requests, system updates for loan modifications, as well as preparing pay off calculations. The candidate will also be responsible for learning multiple systems and utilizing financial, analytical, and problem-solving skills. This candidate will be expected to work independently as well as a team environment collaborating with borrowers, asset managers, investor reporting and the accounting teams.

This team is following a hybrid arrangement and are in the office in Dallas, Texas at least 3 times a week.

What you can expect :

• Work independently and as a team to manage all servicing functions throughout the life cycle of the loan, including new loan boarding, cash processing, billing, disbursement and expense processing, rate cap and swap monitoring, system updates for loan modification, and payoff calculations.
• Manage incoming borrower inquires and requests while providing excellent customer service both verbal and written.
• Prepare and maintain manual interest calculations and create amortization schedules on more complex loan structures.
• Monitor daily / monthly reports including system exception reports, suspense, and delinquency reports to ensure accuracy by researching, working issues and exceptions.
• Proactively work servicing tasks and servicing loan triggers.
• Read and interpret servicing agreements, loan documents and any other governing documents to ensure accurate new loan boarding and monitoring throughout the life cycle of the loan.
• Maintain relationship with other departments (such as Accounting, Asset management, Special servicing, other servicing teams, etc.) including other PGIM offices.
• Review current processes and recommend process improvements as appropriate to enhance productivity, efficiency, and customer service.

What you will bring :

What Will Set You Apart :

About PGIM Real Estate

With $207.9 billion in gross assets under management and administration ($133.8 billion net),1 PGIM Real Estate provides investors and borrowers access to a range of real estate equity, real estate debt, agriculture, and impact solutions across the risk-return spectrum.

PGIM Real Estate is a business of PGIM, the global asset management business of Prudential Financial, Inc. (NYSE : PRU). PGIM Real Estate's risk management approach, execution capabilities and industry insights are backed by a 50-year legacy of investing in commercial real estate, a 140-year history of real estate financing,2 and the local experience of professionals in 32 cities globally. Through its investment, financing, asset management, and talent management approach, PGIM Real Estate engages in practices that strive to ignite positive environmental and social impact, while pursuing activities that seek to strengthen communities around the world. For more information visit pgimrealestate.com.

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What we offer you :

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.

If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com.

If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.