Employee Relations Specialist

Job Description

Job Description

Position Purpose :

The Employee Relations Specialist will focus on fostering positive employee relations within JWCH’s the Recuperative Care Programs (RCC) and Interim Housing Programs. This role ensures that employees in these programs are supported in addressing workplace concerns, resolving conflicts, and maintaining compliance with organizational policies and employment laws. The Specialist will cultivate a positive and inclusive work environment tailored to the unique needs of the Recuperative Care Centers and Interim Housing Programs.

Principal Responsibilities :

• Serve as the primary point of contact for employees in the Recuperative Care Centers & Interim Housing Programs, addressing workplace concerns such as grievances, conflicts, and requests for policy clarification.
• Conduct thorough and impartial investigations into complaints or allegations ensuring timely, equitable, and legally compliant resolutions.
• Collaborate with program managers and supervisors to provide guidance on employee relation matters, including performance management and disciplinary actions.
• Work with the HR team to develop and implement initiatives aimed at improving employee engagement, satisfaction, and retention within set departments.
• Facilitate training sessions and workshops for staff and managers, covering topics such as conflict resolution, effective communication, and workplace best practices.
• Maintain detailed, confidential records of employee relations cases in compliance with organizational policies and employment laws.
• Monitor compliance with state and federal employment regulations, especially those specific to health and human service roles, ensuring adherence to applicable legal standards.
• Develop strategies to address challenges unique to the Recuperative Care & Interim Housing environment, including managing workplace stress and enhancing employee well-being.
• Support onboarding and off-boarding processes, ensuring seamless transitions and adherence to organizational protocols.
• Perform additional duties as assigned.

Requirements :

Employee Benefits :

At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes :

Become part of a team where your work matters. Apply today and help us change lives, one patient at a time.

JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer .