Travel Counselor

Client : Corporate Travel Role : Travel Counselor (Amadeus) Duration : 06 Months + possible Extension or conversion based on performance Location : Remote Pay Range : ($27-$30) hourly Requirements : Notes from Manager : Seeking 3 years of international corporate travel experience. Looking to predominantly fill evening & weekend shifts. Open to any time zone in US. 100% remote, no travel required. Must have a quiet, dedicated space to work. These accounts are phone, email and Chat. Must have hardwire for internet, wifi is not acceptable. Contracts will be for 6 months with a strong possibility of extension or conversion to FTE. What we are looking for : Passion for excellence in client service, including proactive anticipation of needs Native GDS expertise in Amadeus Professional communication (written and verbal) Attention to detail Act with integrity, and look after personal traveler information Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) Resolving customer issues quickly and independently / with supplier Teamwork and openness to feedback Our Traveler Care team is a 24 / 7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8 pm) and weekends. Benefits : The Company offers the following benefits for this position, subject to applicable eligibility requirements : medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking / public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable).