Overview
Radiology Image Library Associate in Abington, PA. Abington, Abington Township, PA, USA
Our Jobologi team is seeking an Entry Level Radiology Reading Room Associate for our Evening Shift (11am-7pm) Monday - Friday
In this role, you will work closely with patients, doctors, and other hospital staff, both inside and outside of the hospital system. You will gain experience in numerous healthcare related technologies such as the EHR (Electronic Health Record) System and PACS (Picture Archive and Communication System).
Responsibilities
- Greet and check-in patients arriving for medical imaging procedures
- Take phone calls from patients requesting imaging records
Prepare the requests for pick-up or mail-out
Ensure all forms required for release of medical records are completed before releasing imaging recordsUpload medical imaging studies performed at outside healthcare facilities for patientsCreate required orders in the EHR system
Reading Room
Triage phone calls to the reading roomReport critical results to appropriate providersComplete communication within the appropriate SLA (Service Level Agreement)
Document the communication in the appropriate systemsManage the Follow-up worklistContact providers regarding exams that have follow-ups due in the given time frame
Document the communication in the appropriate systemsTrack the resolution of the follow-upsManage patient worklists for treatment and educational conferencesLoad patient images appropriate groups for weekly patient review conferences
Image Library
Import images and reports from outside healthcare providersTransfer images and reports to other healthcare providersEnsure proper documentation is received for release of images and record in patient’s chart
Assist with legal requestsDe-identify imaging for research studiesMonitor work queues for failed automated faxes communicating results reportsContact provider for correct fax number and resend fax
Document communicationOpen ticket to have fax number updatedTeamwork
Build positive relationships with colleaguesCoach and / or mentor peers, formally or informallyAssist others in acquiring department specific knowledge, skills, and abilitiesQualifications
Good verbal and communication skills; accurate documentation skills; ability to read and correctly pronounce medical terminology; must have excellent phone etiquette.Must have good computer skills to understand, navigate, and enter data on multiple IT systems and Radiology-centric systems.Must be able to multitask and handle acute, stressful and busy periods. Task completion with accuracy is critical.Ability to work in stressful situationsAbility to function efficiently and professionally with minimum supervision.Ability to quickly learn new procedures.Ability to display compassion and empathyWork Hours
Monday through Friday 11am-7pm
Preferred
Associates / Bachelors degree in related
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