Manager of Program Design

Job Description

Job Description

Why Join JVS?

JVS is a nonprofit working to close opportunity gaps in employment by supporting jobseekers with the skills and confidence to secure quality careers with family-sustaining wages. Grounded in core values of racial equity and focused on helping our program participants achieve economic mobility, we believe everyone deserves access to training and the chance for a good job. JVS develops training programs in close partnership with employers in high growth sectors, offering high quality jobs.

Building on decades of experience and success, JVS is a data-driven organization that takes a whole systems approach to addressing employment and economic equity. Through our direct service programs, employer engagement and policy change, JVS is working toward a future where everyone has access to quality education and training programs that lead to high quality employment and economic mobility.

The Role

The Manager of Program Design plays a pivotal role in shaping JVS’s workforce training initiatives, ensuring the organization remains responsive to the evolving needs of job seekers, employers, and communities. This role blends creativity with evidence-based practice—bringing together design thinking, labor market insights, and program data to support the creation and replication of innovative training models. As a cross-functional collaborator, the Manager of Program Design drives projects forward with clarity and adaptability, helping JVS pilot new ideas, refine proven models, and contribute to a culture that values learning, data, and continuous improvement.

The ideal candidate is energized by problem-solving and thrives in dynamic environments. They bring a foundation in program design and data analysis, paired with strong collaboration skills and a passion for advancing equitable access to career opportunities.

Scope

Program Design

Design and support the launch of workforce training programs that are efficient, sustainable, and aligned with JVS’s mission and evolving labor market needs.

Collaborate with the Director of Program Strategy and Design and JVS staff to lead end-to-end program design strategy, planning, and implementation.

Apply design frameworks and best practices—such as Human-Centered Design, Design Thinking, Continuous Improvement, and evidence-based decision making—to ensure programs are responsive, equitable, and scalable.

Integrate employer input, labor market insights, and industry trends into program design to ensure programs remain relevant and demand driven.

Coordinate with employers, training providers, and community partners to gather input and feedback that inform program design.

Manage projects by coordinating meetings, activities, and reporting with colleagues and external stakeholders to ensure deadlines and milestones are met.

Conduct quality assurance reviews of programs and support revision implementation.

Gather and analyze real-time program feedback and performance data to drive decision-making, program innovation, and continuous improvement.

Develop and maintain program design documentation, tools, and communication materials that support consistency and scalability.

Research & Analytics

Collect, analyze, and synthesize data from labor market sources, JVS programs, and participant outcomes to generate actionable insights that inform program development and improvement.

Monitor workforce trends and competitor activity to ensure JVS remains current on industry shifts, opportunities, and emerging practices.

Develop and share insights with staff and leadership through reports, presentations, or other tools that translate complex data and industry trends into clear, accessible information.

Embed data-informed practices into program design by integrating findings into planning, decision making, and continuous improvement processes.

Cultivate a data-centered culture by supporting staff in building data literacy and encouraging the use of evidence and trends in everyday decision making.

Qualifications

Commitment to advancing equity and inclusion in workforce development programs.

Experience in program design or program delivery, ideally within the nonprofit or social impact sector.

Strong foundation in data analysis and evidence-based decision making to guide program development and improvement.

Skilled at analyzing and interpreting data sets, translating findings into actionable insights and program improvements.

Knowledge of workforce training models, labor market dynamics, terminology, and common data sources.

Effective communicator with the ability to build and sustain strong relationships with employers, training providers, and community partners.

Demonstrated project management skills, with the ability to keep initiatives organized, on track, and aligned with organizational goals.

Self-driven and proactive, able to work independently, maintain momentum, and thrive in fast-paced, dynamic, and ambiguous environments.

Solution-oriented, reliable, and adaptable, with a positive approach to problem-solving and continuous improvement.

Proficient in MS Office Suite and comfortable adopting new digital tools and platforms.

What We Offer

Annual Salary : $89,000- $99,000

100% covered medical and dental plans for the employee

Accrued sixteen (16) days of Vacation + accrued ten (10) days of Paid Sick Leave

Paid federal and Jewish holidays

3% 403(b) retirement contribution match and 3% non-elective contribution

Healthcare and Dependent Care FSA

Pet Insurance Discounts

Employee Assistance Program

Professional development opportunities and $500 Work-From-Home stipend

The expectation for this role is to work in our San Francisco office and / or worksites on a hybrid work schedule; JVS does not provide relocation packages

4 Day Work Week

As an Equal Opportunity Employer, JVS is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. We welcome diverse applicants. Please let us know if you need accommodations or auxiliary aids for the interview process

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