Salesforce Functional Solution Architect
TruSummit Solutions is a young, energetic, fast-growing, results-based Salesforce Implementation Partner headquartered in Pittsburgh, PA. Our teams empower and educate our clients on the value and capabilities of Enterprise Applications with a major focus on Platform as a Service (PaaS). Through strategic consulting and business process modeling, we architect and build solutions that align directly with each of our customers' strategic business needs. As a women-owned and operated company, we do not shy away from diversity, we value it. Culture comes first, and this is guided by our core values.
The Role
As a Solution Architect at TruSummit, you will own the integrity and strength of the solutions recommended to our clients. You will be a trusted advisor to our clients and a mentor for other TruSummit employees working alongside you. For this position, you will need a deep understanding of the Salesforce platform and strong consulting, business acumen, and interpersonal skills to work closely with stakeholders at various professional levels to deliver complex, integrated software solutions.
Responsibilities
Consulting & Advisory
- Define and drive Salesforce adoption strategies that align with business goals and digital transformation initiatives
- Lead enterprise discovery and executive stakeholder workshops to align priorities and shape Salesforce strategy.
- Advise clients on KPIs, success metrics, and data-driven decision-making frameworks to drive business performance at the project and long-term Salesforce strategy levels
- Serve as a strategic advisor to all levels of client stakeholders, translating platform capabilities into business outcomes
- Identify and recommend opportunities for Salesforce expansion, including AI innovations, ecosystem products, and integrations
- Support change management and adoption strategies to ensure long-term client success
Salesforce Solution Architecture
Own the end-to-end solution architecture, ensuring scalability, security, performance, and compliance with best practicesDesign enterprise Salesforce solutions that integrate declarative features, custom development, and third-party applicationsLead the development of solution architecture artifacts, including diagrams, design documentation, and interface specificationsDefine and enforce architectural governance across projects, ensuring consistency in platform standards and reusabilityAct as a liaison between business and technical teams, translating functional needs into technical requirementsEvaluate solution options, recommend best-fit approaches, and support proof-of-concept efforts as neededProject and Solution Delivery
Oversee the full delivery lifecycle : scoping, design, development, testing, deployment, and post-go-live supportEnsure client and project team understanding and alignment with project scope, timeline, and budget, and proactively manage scope and delivery risksManage expectations at the stakeholder and leadership levelsActively engage in hands-on configuration and declarative build work as neededProvide accurate estimates for effort, resourcing, and delivery timelinesSupport backlog refinement and user story development, ensuring quality and traceability to business value.Lead or support QA and deployment activities, ensuring adherence to DevOps and release management best practicesMonitor solution performance and adoption, and ensure client satisfactionMonitor and escalate risks and issues, as appropriateProvide ongoing communication to TruSummit leadership and team members on project statusCollaboration and Enablement
Support pre-sales activities including scoping, solutioning, and platform demonstrationsStay current on Salesforce product releases, ecosystem updates, and industry trendsContribute to internal frameworks, tools, and delivery accelerators to improve solution quality and efficiencyMentor and guide junior consultants, ensuring delivery excellence and fostering professional growthQualifications
5+ years of experience in management consulting, professional services, or advisory roles within a team-focused environment4+ years leading Salesforce project teams, with demonstrated experience delivering cross-functional, multi-cloud solutionsProven ability to establish credibility and trust with client executives and internal teams; adept at influencing decisions and building consensusStrong executive presenceconfident, articulate, and able to challenge assumptions constructively while aligning stakeholders around shared outcomesExceptional written and verbal communication skills, with the ability to engage effectively across business, functional, and technical audiencesHighly organized and self-directed, with the ability to manage competing priorities and multiple initiatives with minimal oversightDemonstrated ability to navigate and lead within complex organizational and technical environments; skilled in identifying root causes, analyzing data, and recommending sound solutionsDeep understanding of Salesforce's role in the broader enterprise technology landscapeExpertise in Salesforce declarative configuration tools, e.g., Flow Builder, Lightning App Builder, and Platform EventsPractical experience with formal delivery methodologies (Agile, Scrum, Waterfall), with a strong understanding of project (SDL) lifecycle best practicesBachelor's degree in Business, Computer Science, Engineering, Marketing, Finance, or a related field; advanced degrees or professional qualifications are a plusSalesforce Certifications required : Salesforce Administrator, Sales Cloud Consultant, and Service Cloud ConsultantRemote / Telecommute position with the ability to travel up to 30%Preferred Qualifications
Master's degree in Business, Information Systems, or a related field is highly advantageousAdvanced Salesforce certifications or accreditations in specialized areas such as Manufacturing Cloud, CPQ, Marketing Cloud, Data Cloud, or Health CloudActive participation in the Salesforce ecosystem, including engagement in the Trailblazer Community, speaking engagements, or recognition such as Salesforce MVP or MVP nomineeFamiliarity with DevOps frameworks and tooling for Salesforce, including experience with Azure DevOps, Jira, or equivalent platforms to support CI / CD and release governanceWhat You'll Love About TruSummit (A Few of Our Benefits) :
Competitive salary reviewed annuallyPerformance bonusUnlimited Paid time offMedical, Dental, and Vision insuranceFlexible working scheduleEmployer-Matching 401k Retirement PlanFunding for each employee's professional development (Salesforce Certification, PMP, etc.)Reimbursement for health club memberships & internet / phoneCertification exam bonusLife and disability insuranceCompany LaptopCharity & Volunteer DaysTeam celebrations and presidents club for all employees!TruSummit Solutions is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. All applicants must be authorized to work in the United States.