Talent.com
Customer Support Representative - Work from Home - TurboTax
Customer Support Representative - Work from Home - TurboTaxTurboTax • Newport News, Virginia
Customer Support Representative - Work from Home - TurboTax

Customer Support Representative - Work from Home - TurboTax

TurboTax • Newport News, Virginia
30+ days ago
Job type
  • Full-time
  • Remote
Job description
Work from home with TurboTax Product Expert
  • Get paid $24 per hour¹
  • Get a $405 Certification bonus³
  • Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
  • Earn an additional $5/hr from April 9–15 for all hours worked
  • Fast 24 hour Certification³
Compensation Breakdown:
  • Earn Up to $24.00 Per Hour Based on total weekly compensation when working 45+ hours per week
  • Base Pay
  • $18.50 per hour Includes:
    • Guaranteed hourly pay
    • Includes $3.00 Network Fee component
    • Paid on every hour worked
  • Weekly Bonus Opportunities
  • Up to $250 per week
  • Bonuses are performance & schedule based:
    • Hours Worked Bonus
    • $100 Weekly Bonus when you work 36 – 44.99 hours
    • $100 Weekly Bonus when you work 45+ hours
  • TNPS Performance Bonus
  • $50 Gift Card when you achieve:
    • 4 or more TNPS Promoters in a single day
    • Zero TNPS Detractors that same day
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We’ll give you amazing continuous support for everything.
  • Get paid $24 per hour¹
  • Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
  • $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
  • Certification takes place over 3 days
  • Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
  • Minimum 25 hours per week required, want to work more? Go for it!¹
  • You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
  • This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
  • Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
  • The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
Create a job alert for this search

Customer Support Representative - Work from Home - TurboTax • Newport News, Virginia

Similar jobs

Work From Home Survey Taker – Get Paid Up to $25 Per Survey

Earn HausChesapeake, VA, US
Remote
Full-time +1

We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more

 • Promoted

Work from Home - Online Product Support (Entry Level)

GLOCPAChesapeake, Virginia
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Remote Client Support Representative - Travel

Cross Borders with AlexNorfolk, VA, USA
Remote
Full-time
Quick Apply

We are seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey.In this fully remote role, you will serve as a key point of contact for travelers, p...Show more

Work From Home - Client Benefits Specialist

Global Elite | AOGarciaHampton, VA, United States
Remote
Full-time

Opportunity To Remove Income Ceiling.If you're putting in full effort but still earning the same paycheck every week that's a problem.This opportunity removes the ceiling.You'll work with clients w...Show more

 • Promoted

WFH - Product Assessments - $25-$45 per hour (No Experience)

Online Consumer Panels AmericaChesapeake, Virginia, US
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

OCPAGloucester Point, Virginia, us
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Remote Work – Product Assessments - $25-$45 per hour (No Experience)

Online Consumer Panels AmericaChesapeake, Virginia, US
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Remote Product Support Online - $25-$45 per hour

GLOCPAChesapeake, Virginia
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Work From Home - Client Benefits Specialist

Global Elite TexasNorfolk, Virginia, United States, 23502
Remote
Full-time +1

Work From Home - Client Benefits Specialist.Looking for motivated individuals who want more out of their income and career.This is a remote opportunity where you’ll work directly with individuals w...Show more

Home Based Life Insurance Role

The Delaney Agency llcChesapeake, VA, US
Remote
Full-time
Quick Apply

The Delaney Agency is looking for individuals interested in working remotely as Life Insurance Sales Representatives.This is a work-from-home opportunity for coachable, disciplined individuals who ...Show more

Work from Home – Product Feedback Support - $25-$45 per hour

GLMoyock, North Carolina
Remote
Full-time

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.Show more

 • Promoted

Entry Level Customer Service - Work From Home

American Income Life Insurance CompanyChesapeake, VA, US
Remote
Full-time
Quick Apply

We are looking for an individual with great customer service skills for one of the main supplemental benefits companies in the nation for over 65 years!.The Company is expanding in our territories ...Show more

Remote Customer Service Representative – Product Testing

GLOCPAChesapeake, Virginia
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet...Show more

 • Promoted

Benefits Sales Representative - 100% remote

AO Globe Life - Simonne LeBlancNorfolk, VA, United States
Remote
Full-time

Job Description Crafting Brighter Futures for Families Positioned at the forefront of specialized financial services, our company helps families safeguard their assets and promise a profound purpos...Show more

 • Promoted

Window Clerk/Customer Service - No Experience Required

Postal Jobs AssistSchley, Virginia, United States
Full-time

USPS is accepting applications for PSE Sales & Services/Distribution Associate nationwide.This role ensures the smooth distribution of mail while offering professional customer support.USPS provide...Show more

 • Promoted

Benefits Sales Representative - work from home

Lyse AgencyChesapeake, VA, US
Remote
Full-time

Crafting Brighter Futures for Families.Positioned at the forefront of specialized financial services, our company helps families safeguard their assets and promise a profound purpose: ensuring a br...Show more

 • Promoted

Customer Care Representative

Morphius CorpHighland Park, CA, US
Full-time
Quick Apply

Must reside in California We are seeking employees to join our company in working remotely across California.Due to COVID-19 we have been able to restructure our day to day work and now can be done...Show more

Work From Home - Client Benefits Specialist

Global EliteNorfolk, VA, United States
Remote
Full-time +1

Opportunity For Motivated Individuals.Looking for motivated individuals who want more out of their income and career.This is a remote opportunity where you'll work directly with individuals who hav...Show more