Outbound Team Lead, Fulfillment

Outbound Team Lead, Fulfillment

Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,600,000+ members find better products, support better brands, and build a better world in the process. We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company.

The Role

At Thrive Market, we have fun, we love what we do and it shows by our expansive growth. Our Thrivers are the backbone of our success!

With the continued growth of our Fulfillment Center in Ashley, PA we have some exciting employment opportunities. Come experience all that we offer and Thrive along with us!

We currently have an opening for a Team Lead (Outbound Operations) to join our amazing team where you'll be on the front lines contributing to awesome member experiences! That same experience applies to co-workers, the community, and our vendors.

Schedule

Sunday - Wednesday, 6 : 00pm - 4 : 30am (Must be available to work overtime when necessary)

Responsibilities

• Leads by example in all interactions with Thrivers and supports them in any way necessary to ensure they can provide exceptional operational excellence.
• Creates an environment that inspires Thrivers to build a culture of operations excellence through consistent communication, training, and development.
• Creates opportunities for learning that drives Thrivers' success throughout their career.
• Proactively reviews operational activity reports to quickly identify and prioritize areas of opportunity, determines the root cause of the opportunity, and supports fulfillment supervisor in setting directions to achieve all performance standards.
• Performs other duties assigned by Supervisor to enhance fulfillment operations.

Qualifications

Belong To A Better Company

At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to apply. Thrive Market is an EEO / Veterans / Disabled / LGBTQ employer. At Thrive Market, our goal is to be a diverse and inclusive workplace that is representative, at all job levels, of the members we serve and the communities we operate in. We're proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you're thinking about joining our team, we expect that you would agree!

Compensation Description - The starting pay rate for this position is $20.00 per hour + $1 shift differential. Rate of pay may increase over time based upon : skill, level of responsibility, additional duties, seniority, quantity or quality of production or other legitimate, business-related factors. Total Compensation includes Base Salary, Stock Options, Health and Wellness Benefits, Accrued PTO, and more!