Front Desk Receptionist (Orthodontics)
Carolina BracesRaleigh, NC, US30+ days ago
Job descriptionPrevious front desk or customer service experience, in a healthcare or dental setting (Required) Strong communication and interpersonal skills, with a patient-centered approach Ability to multitask in a fast-paced environment, maintaining attention to detail Proficient in office software and comfortable with practice management systems (training provided) Bubbly personality required Be part of a caring team dedicated to creating beautiful smiles and a positive experience for every patient Opportunities for growth and development within the practice A supportive work environment focused on teamwork and quality patient care
Job Description
Job Description
Description :
Front Desk - Carolina Braces
Carolina Braces is looking for a friendly, organized, and customer-focused individual to join our team as a Front Desk Coordinator. As the first point of contact for our patients, you’ll play a key role in creating a welcoming environment and ensuring that every visit is smooth and positive.
Responsibilities :
- Greet and check in patients with a warm, professional demeanor
- Manage scheduling for appointments, ensuring efficient use of time slots and patient satisfaction
- Answer patient inquiries regarding treatment plans, insurance, and payment options
- Handle patient communications via phone, email, and in person
- Support administrative tasks including data entry, patient records management, and appointment reminders
- Collaborate with clinical and administrative team members to deliver an exceptional patient experience
Qualifications :
Why Join Carolina Braces?
Schedule : Monday - Friday 7 : 30a - 5p (One half day a week)
If you’re enthusiastic, detail-oriented, and love helping people, we’d love to hear from you! Join Carolina Braces and help us make a difference in our patients' lives, one smile at a time.
Requirements :