Trainee Sales Manager

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Develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.

Staff Management and Leadership

Meet and exceed established location sales quotas

Ensure that Sales Counselors utilize methods as outlined in training manuals while observing Company policies and procedures

Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers

Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service

Market Share

Develop marketing programs that complement the geography, demographics, ethnicity, or religions of the community

Analyze and be aware of competitor pricing

Plan and participate in community events designed to develop prospects and heighten awareness of the location

Expense Management

Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state / provincial, and or federal laws

Approve all discounts offered to customers

Prepare reports that demonstrate compliance with financial controls

Operations Support

Maintain all marketing materials, training manuals, sales equipment, and other sales supplies

Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved, and conform to Company policies

Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public

Compliance

Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure

Ensure compliance of sales practices with federal, state / provincial, and local regulations

MINIMUM REQUIREMENTS

Sales experience is helpful but not mandatory

Bilingual Spanish required

High level of comfort using computer systems within a sales environment

Previous experience with Customer Relationship Management (CRM) systems is a plus

High level of integrity, dedication, and desire to succeed

Desire to help others and earn a competitive income

Ability to work well as part of a team and independently

Creative, outgoing, and energetic

Comfortable with in-home sales and conducting group presentations

A good driving record and a valid driver's license

Experience presenting, training, coaching, and motivating salespeople and sales forces a plus

Licenses

Valid state / province driver's license with good driving record

Insurance license as required by state / province law and as prescribed by each state board

Knowledge, Skills, and Abilities

Working knowledge of Windows-based PC environment and MS Office applications

Knowledge of Customer Relationship Management systems is a plus

Ability to maintain confidentiality

Ability to work beyond standard business hours when necessary to service customers

Ability to set goals for employees that are challenging but achievable

Compensation : $22-$30.80 / hr.

Benefits : Medical Dental Vision Flexible Spending Accounts (health care and dependent care) Health Savings Account with Company Contribution Sick Leave Short-Term Disability Long-Term Disability Life Insurance Voluntary Accidental Death or Dismemberment Insurance Dependent Life Insurance SCI 401(k) Retirement Savings Plan with Company match Employee Assistance Program

As part of your pre-employment background check, your criminal conviction history will be verified, given that this role requires the following material job duties : Working with or around client families, colleagues, and working with confidential information. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in the withdrawal of a conditional job offer.

Postal Code : 91204

Category (Portal Searching) : Sales

Job Location : US-CA - Glendale

Job Profile ID : S00133

Time Type : Full time

Location Name : Callanan & Woods Scovern Mortuary