Senior Transaction Manager
Responsible for the day-to-day transaction management oversight for complex and / or prominent portfolios of properties in the Americas on behalf of a global corporate service client(s). Ensures consistent quality of service / work product : market optimization planning and monitoring internal / external workflows. Responsible for budgeting, revenue, and profit tracking of all transactions as well as reporting profitability results to the Account Director and / or senior management.
Implement portfolio plans with clients' real estate goals and objectives in mind
Optimize and integrate portfolio with clients' workplace strategy
Collaborate with C&W and non-C&W brokerage professionals to ensure effective negotiations of business terms for a wide variety of transactions, including lease, sale, sublease, and purchase
Align C&W service areas with clients' other real estate functions to ensure consistency
Manage the flow of key documentation and client communications
Work with the client's operational groups at all levels to identify real estate needs
Prepare, review, and interpret financial analysis / accounting concepts; report all transaction revenue
Ensure the accuracy of all transaction reports and client materials
Facilitate client meetings, present transaction activity to client / C&W management, and participate in all client / C&W business reviews
Provide supervision for team members supporting the transaction activity of the relationship Process Management Process / program management, development, and implementation
Create standardized processes that create maximum efficiencies and add value
Ensures continuous improvement of standard forms and procedures
Develop performance measurements for internal benchmarking
Create and implement an account operations manual / playbook for transactions
Management Manage transaction service delivery
Coordinate and manage transaction teams
Oversee / manage the field broker selection process
Determine clients' needs and communicate project parameters
Oversee negotiations and management of transactions
Collaborate with the portfolio administration team to help ensure data accuracy
Coordinate legal review of all client leased / owned documents
Ensure the accuracy of financial data and reporting
Resolve landlord / tenant disputes
Coordinate client site visits / market tours
Ensure all state real estate standards are met
Oversee budgeting and revenue tracking of all transactions
Manage client rebate account. Strategic Planning and assist in the development of strategic plans and provide strategic real estate advice to clients
Identify occupancy cost savings strategies
Aids in the development of occupancy expansion / contraction strategies
Ensure implementation of agreed-upon strategy
Produce and / or support business case development
Prepare reports, data, and financial analyses toward the completion of a strategic plan
Execute strategies by developing and / or adhering to action plans
Quantify and report on occupancy cost savings and value-added analyses
KEY COMPETENCIES
Leadership, Customer Relationship Management, Technical Skills, Organization Design & Management Skills Communication (oral and written) Matrix Organization / Business Partner Skills Presentation Skills Business Acumen
IMPORTANT EDUCATION
Bachelor's degree preferred.
IMPORTANT EXPERIENCE
Minimum of 5-7 years at senior level or other similar capacity
Client, P&L, and contract management experience
Experience in the management of an integrated services account, including Integrated Facility Management, Project & Development Services, Transaction Management, Portfolio Administration, and Strategic Consulting.
ADDITIONAL REQUIREMENTS
Must hold an active Real Estate Salesperson's License
Ability to travel up to 50% (most travel will be regional / drivable)
Transaction Manager • Hartford, CT, US