Server Marketing Model - Clevelander South Beach

Job Description

Job Description

Summary :

Provides food and beverage service to guests in coordination with Clevelander service standards.

Duties and Responsibilities :

• Serves food and beverages to guests in a timely manner
• Ensures the guests are pleased with their food and beverages after each course
• Delivers an enthusiastic greeting and builds a relationship with all guests
• Informs guests of food and beverage specials as well as upcoming and ongoing Clevelander events
• Completes assigned side-work duties and assist in all opening and closing procedures
• Ensures cleanliness in assigned server station including all interior, exterior, and dry goods areas
• Maintains appropriate levels of condiment items in all server stations
• Promotes a professional, safe, helpful and courteous work environment
• Enters all orders and transactions on Clevelander point-of-sale system, and presents the guest with receipt in a timely manner
• Checks age verification of any guest appearing under 30 years of age during designated times
• Maintains and ensures compliance with all policies and procedures
• Attempts to up-sell brand name liquors, foods, and wines
• Ensures proper glassware and garnish is used for each cocktail
• Completes cash drop and checkout procedures at the end of each shift
• Notifies any suspicious and / or dangerous situations with management and safety personal
• Builds relationships with patrons that add to the guest experience
• Maintains compliance with responsible vendors and food handling programs
• Maintains and ensures compliance with all policies and procedures

Other Functions :

Minimum Qualifications :

Knowledge, Skills and Abilities :