Self-Checkout Associate

Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves.

Self-Checkout Associate

Job Purpose

As a guardian of the Self-Checkout area, your primary role is to protect the company against inventory losses or fraud by overseeing the accurate scanning and recording of products at self-checkout stations. You'll actively monitor transactions, address potential issues, and collaborate with leadership to prevent loss. Exceptional customer service is paramount, as you assist and engage with customers, providing guidance on the self-checkout process and promptly addressing inquiries, contributing to a positive shopping experience that increases customer confidence and loyalty.

Essential Responsibilities

• Protects against inventory losses or fraud at self-checkout lanes by continuously providing exceptional customer service and intervening with appropriate responses when necessary.
• Observes self-checkout transactions diligently to identify any irregularities or suspicious activities.
• Ensures customers are scanning and bagging items correctly, intervening when necessary to verify the accuracy of scanned items.
• Responds promptly to Point-of-Sale alerts and notifications, investigating any potential issues with transactions or discrepancies in scanned items.
• Reports any incidents of theft, suspicious behavior, or equipment malfunctions to store leadership.

Responsibilities Continued

Qualifications

We are an equal opportunity employer and welcome applications from diverse candidates.

J-18808-Ljbffr