Membership Representative - YarrowSoutheast Ventura County YMCA • Westlake Village, CA, USA
Membership Representative - Yarrow
Southeast Ventura County YMCA • Westlake Village, CA, USA
30+ days ago
Job type
- Part-time
- Quick Apply
Job descriptionProvide premier service to members and guests Provide members and guests with information on YMCA membership and programs Process membership & program transactions accurately Build supportive and caring relationships with members and guests Assist members and guests with their health and program goals Listen to suggestions / concerns and respond appropriately Provide supervisor with all changes to established work schedule Assist with member / program recruitment, retention and recapture efforts that may include tours, phone calls, emails, appointment setting and follow-up procedures Assists membership team to achieve membership and program enrollment goals Complete and report daily shift responsibilities Ensure members follow policies as outline in Membership Handbook Communicates / collaborates with other departments including by in-person, phone, email and on walkie-talkies Recognizes, responds and corrects any risk or safety issues Responds to emergency situations according to the Emergency Action Plan Support promotional & fundraising efforts Follow Membership Representative staff dress code Attend mandatory staff meetings Performs other job-related duties as requested and necessary Minimum 18 years old. Current CPR, First Aid and AED certification issued by a nationally recognized sanctioning organization such as American Red Cross, American Heart Association or ASHI. Certifications must be current and maintained at all times. Knowledge of YMCA programs and facility features. Proficient with web-based database systems and word processing software. Ability to work with and interact with a diverse group of people. Ability to communicate verbally and in writing. All required online training must be completed within 30 days of hire. Criminal record clearance.
Job Details
Job Location
Yarrow Family YMCA - Westlake Village, CA
Position Type
Part-Time
Are you a driven, energetic individual ready to dive into a great job?
Are you known for being friendly and positive?
Are you 18 or older?
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- FREE Gym Membership
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Membership Representative • Westlake Village, CA, USA
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