Senior Product Manager

This range is provided by OSI Engineering. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$90.00 / hr - $110.00 / hr

Our client is seeking a dynamic and highly motivated Product Manager to help shape the future of how they serve business customers across their global retail network. This role will own the strategy and execution for Small & Medium Business (SMB) initiatives—driving innovation in the tools that empower in-store teams to build relationships, manage complex sales, and deliver world-class support to business clients.

You'll join a collaborative and fast-paced Retail Technology Product Team , partnering closely with Engineering, Merchandising, Operations, Online, and Marketing to develop technology solutions that elevate customer experiences and optimize store operations.

Key Responsibilities

• Lead the design and orchestration of end-to-end technology solutions for the SMB customer lifecycle—from initial engagement to post-sale support and relationship management.
• Define and champion the product roadmap for CRM, order management, and customer communication systems, aligning with strategic goals and technical priorities.
• Collaborate cross-functionally with Business, Engineering, and UI / UX teams to drive design reviews, feature prioritization, and release planning.
• Author clear and detailed business requirements, epics, and user stories that translate business needs into actionable software direction.
• Serve as a subject matter expert for the retail business technology stack, understanding dependencies across platforms to identify opportunities for improvement and innovation.
• Manage full project execution : coordinate funding, schedules, status, quality standards, and issue resolution across teams.
• Partner with software engineering to reduce technical debt, introduce new technologies, and migrate to modern architectures.
• Facilitate effective meetings and communicate complex technical concepts clearly to business and executive stakeholders.
• Travel up to 15% (domestic and international) to connect with store teams and business clients.

Key Qualifications

Education

Bachelor's degree in Computer Science, Business Administration, Engineering, or related field required. MBA or advanced degree preferred.

Duration

12-Month Contract (with potential extension)

Salary Range

$90–$110 / hr (DOE, W2)

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