Inside Sales

Description :

With all your career options, why not choose a company where you can own part of the business?

MacArthur Co. is 100% Employee-Owned and offers an outstanding suite of employee benefits. What began in 1913 as a small manufacturer of pipe insulation has grown into a national distributor of building materials. At MacArthur, you get to own a piece of the value our combined honest efforts create.

As a

Inside

Sales Support Specialist

, you will be an enthusiastic connector between our outside sales team and our customers. The focus of this job is making connections with people, build an understanding of our products and culture, and ensuring customer orders are processed accurately. An ideal candidate will work best in a fast-paced environment where results need to be shared and effectively delegated when necessary.

Duties / Responsibilities :

Support the daily sales operations of a building materials distribution center

Work with customers and co-workers to build solid relationships based on trust and competence

Thorough and precise; diagnose problems and provided proven solutions

Opportunity to work within own area of expertise to assure high-quality, by-the-book, results

Following up carefully and cheerfully with customers to ensure preservation of relationships

Support a fast-paced environment with multiple projects going simultaneously

Support outside sales team members

Directly work with long-term customers on a daily basis

Finalize and oversee the fulfillment of customer orders

Job Requirements :

Ideal candidates have a few years of inside sales & customer service experience

Experience around the construction industry is helpful

Roofing, mechanical, industrial, HVAC and siding product knowledge and experience preferred

Experienced with Microsoft Office Suite (Excel, Outlook, Word)

Strong communication skills

Detail-oriented and focused; can concentrate on the task at hand for long periods

Follow established guidelines, structure, and policies, while working with and for others

Persuasive teaching style to communicate the company's products and services

Benefits Package :

Outstanding Family Medical Benefits Package

Substantial Stock Ownership Program

Competitive Compensation Packages

Paid Time Off (PTO) & 8 Paid Holidays Each Year

Employer Sponsored Family Dental Insurance

401k and Roth 401k Investment Accounts (With Substantial Employer Matching)

Employer Sponsored Life & Disability Insurance

This job posting is a summary; more details of responsibilities are provided during interviews.

PM21

Requirements :

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