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Director, Data Center and Cloud Operations - U.S. - Remote

Director, Data Center and Cloud Operations - U.S. - Remote

Discover a world of difference at Worldwide.Knoxville, TN, US
2 days ago
Job type
  • Full-time
  • Remote
Job description

Global Data Center And Cloud Operations Leader

We're a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world's most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.

We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs in the best possible way.

Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.

We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us!

The IT department is made up of seasoned professionals united in one common goal : to keep Worldwide's technical infrastructure operating at the highest levels for our employees and our customers. We are a global team comprised of numerous professionals including cyber security, artificial intelligence, IT helpdesk, application support, and more.

What You Will Do :

  • Provide strategic leadership for global data centre and cloud operations, aligning infrastructure initiatives with corporate goals and digital transformation efforts.
  • Ensure infrastructure systems are highly available, scalable, and secure to support business continuity and performance.
  • Oversee a broad range of infrastructure components, including networking (LAN, SD-WAN, wireless), servers (Windows, Linux), virtualization (VMware, Azure Stack), cloud platforms (Azure), storage and backup (Veeam, Rubrik), databases (SQL Server, Oracle), application hosting (Citrix, SAS), and endpoint management (SCCM, InTune).
  • Develop and implement strategic plans for infrastructure modernization, cloud migration, and disaster recovery to enhance resilience and reduce risk.
  • Ensure compliance with security, regulatory, and operational standards to safeguard enterprise assets and maintain data integrity.
  • Manage vendor relationships and service-level agreements to drive performance, accountability, and value.
  • Lead cross-functional teams and collaborate with business units to ensure infrastructure supports strategic initiatives and future growth.
  • Promote innovation through automation, monitoring, and performance optimization across all infrastructure platforms.
  • Advise executive leadership on infrastructure strategy, risk management, and technology investments, while managing and optimizing the infrastructure budget for cost-effective operations and strategic capability development.

What You Will Bring To The Role :

  • A proven track record of successfully leading complex infrastructure programs, managing high-performing teams, and overseeing large-scale budgets.
  • Strong strategic thinking and communication skills, with the ability to influence stakeholders across all levels of the organization.
  • Deep expertise in risk management, business continuity, and financial governance within mission-critical environments.
  • A forward-thinking mindset with a demonstrated ability to deliver innovative infrastructure solutions that create competitive advantage.
  • Your Experience :

  • A Bachelor's or Master's degree in Computer Science, Information Systems, or a related discipline.
  • 10+ years of progressive leadership experience in IT infrastructure, with a strong focus on strategic planning, operational excellence, and budget oversight.
  • Deep technical expertise across key platforms and technologies, including Windows Server, VMware, Azure, SQL Server, Aruba, Fortinet, Oracle, SAS, Citrix, SCCM, and InTune.
  • Proven track record managing complex infrastructure environments and driving modernization initiatives.
  • Preferred certifications such as Microsoft Certified : Azure Solutions Architect, VMware Certified Professional (VCP), Cisco or Fortinet Network Certifications, and ITIL or PMP.
  • Strong vendor management skills and experience leading cross-functional teams in high-performance environments.
  • We love knowing that someone is going to have a better life because of the work we do.

    Worldwide is an equal opportunity employer that is committed to enabling professionals from all backgrounds and experiences to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We know that when our employees feel appreciated and included, they can be more creative, innovative, and successful. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We provide equal employment opportunities to all employees and applicants regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law.

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    Director Data Center • Knoxville, TN, US

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