Patient Scheduler Call Center

Description

CPIhealth is a multidisciplinary team dedicated to providing compassionate and comprehensive care to individuals experiencing chronic pain. With state-of-the-art facilities, advanced technology, and a collaborative environment, we offer a platform for healthcare providers to excel in their specialties while making a profound difference in the lives of those we serve.

As you consider your next career move, we invite you to join us in redefining pain management through innovation, expertise, and a commitment to improving patient outcomes. Together, we can shape the future of healthcare and positively impact countless lives.

Website : Capitol Pain Institute

Position Summary

We are seeking a detail-oriented and organized Patient Scheduler to join our team. This role is responsible for managing provider schedules to ensure accuracy and efficiency in scheduling patient appointments.

The ideal candidate is a skilled communicator with a strong customer service mindset, capable of multitasking in a fast-paced clinical or corporate environment.

Key Responsibilities

Patient Scheduling & Coordination

• Manage provider schedules, ensuring all appointments are accurate and complete.
• Answer multi-line phone calls professionally, assess patient needs, and transfer calls appropriately.
• Schedule patient appointments, verify demographic and insurance information, and update medical history as necessary.
• Provide patients with necessary pre-appointment instructions, such as required documents or medical records.

Insurance Verification & Documentation

Administrative & Communication Duties

General Office & Customer Service

This job description should not be interpreted as an exhaustive list of responsibilities or as an employment agreement between the employer and the employee. The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification and are subject to change as the employer's needs and the job change.

Requirements

Education : High School Diploma or equivalent required.

Experience : Previous experience with medical scheduling and EMR systems preferred.

Skills :

Work Environment & Physical Requirements

Why Join CPIhealth?

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