Vice President of Clinical Services

JOB SUMMARY :

The Vice President of Clinical Services serves as a key member of the executive leadership team at Always Compassionate Health, responsible for overseeing all clinical operations, quality, and growth strategies across the organization's skilled service lines, including school nursing (1 : 1 pediatric care), private duty nursing, short-term skilled nursing, and infusion services.

This role requires a clinically licensed leader, either a Physician (MD / DO) or a Nurse Practitioner (preferably Pediatric NP) with a strong background in pediatrics, home care, and infusion therapy. The Vice President will drive clinical strategy, operational excellence, and business growth while ensuring regulatory compliance and a culture of compassion and accountability.

The ideal candidate is a seasoned healthcare executive who combines strong clinical expertise, strategic leadership, and business acumen, with the ability to build, scale, and sell innovative care models. This individual must have thick skin, strong emotional intelligence, and a steady presence under pressure.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Develop and execute the clinical vision and strategy for all skilled service lines, aligning with company goals and growth objectives.
• Expand the organization's pediatric and infusion service lines, focusing on clinical innovation, patient safety, and operational scalability.
• Partner with Business Development and Marketing to promote ACH's clinical capabilities to payors, hospitals, schools, and community partners.
• Evaluate and implement new technologies, care models, and partnerships that enhance patient outcomes and competitive differentiation.
• Oversee all clinical functions across regions to ensure the highest standards of care, compliance, and performance.
• Establish and monitor key performance indicators (KPIs) for quality, safety, patient outcomes, and staff competency.
• Ensure adherence to NYS DOH, CMS, and Joint Commission standards.
• Collaborate with Compliance and QA teams to design and enforce policies that support continuous quality improvement.
• Lead the design, implementation, and management of pediatric programs, including school-based nursing, medically complex home care, and private-duty cases.
• Direct the infusion nursing service line, ensuring adherence to infusion protocols, safety standards, and staff training.
• Oversee case management processes, staffing, and physician collaboration to ensure continuity and safety of care.
• Serve as the clinical face of the organization during high-level sales presentations and partnership discussions.
• Collaborate with sales and marketing teams to develop clinical proposals and presentations that demonstrate ACH's value to referral sources and managed care organizations.
• Provide subject matter expertise in payor negotiations, contract development, and value-based care initiatives.
• Recruit, coach, and mentor regional clinical leaders and directors of nursing.
• Foster a high-performing, team-oriented culture that values accountability, professional development, and patient-centered care.
• Serve as a visible and trusted advisor to clinical and operational teams across all divisions.
• Oversee clinical budgets, P&L performance, and resource allocation across service lines.
• Ensure financial sustainability by optimizing labor utilization, staffing models, and operational efficiency.
• Partner with Finance, HR, and Operations to support strategic workforce planning and cost management.

Qualifications / Education :

Physician (MD / DO) with specialization in Pediatrics, Family Medicine, or Internal Medicine with home care or infusion experience, or Nurse Practitioner (NP) with a strong preference for Pediatric NP.