Responsibilities
:Greet and assist all visitors, clients, and agents professionally
Answer and direct incoming calls and emails
Book conference rooms and coordinate meeting logistics
Provide general administrative support to the General Office
Troubleshoot minor office issues (e.g., Wi-Fi, tech support coordination)
Support internal events (room setup, printing, catering, guest access)
🎓 Qualifications:
Associate's or Bachelor's degree preferred (or equivalent experience)
2–3 years of administrative/customer service experience in an office setting
Excellent communication, organizational, and multitasking skills
Comfortable working independently while staying connected to leadership via Teams
📚 Training & Onboarding:
On-the-job training provided
Systems and tools will be taught (including NYL-specific platforms)
Ongoing coaching and feedback from management
🧑💼 Interview Process:
First Round: Virtual interview via Microsoft Teams with the Hiring Manager
Second Round: In-person interview with an onsite team member
🤝 Team & Culture:
You'll support three onsite managers and interact with up to 60 internal agents who operate like internal "clients." The environment is fast-paced, professional, and collaborative, requiring top-tier customer service and communication skills.
Receptionist • Newport Beach, CA, US
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