Associate, Mortgage Fulfillment Operations

Pennymac MFD Rotational Program

Pennymac is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.

Pennymac is a dynamic and innovative mortgage lender committed to fostering the next generation of leaders. Recent college graduates can ignite their career by joining a company that believes in investing in talent and providing opportunities for growth and development. Associates in the Pennymac MFD Rotational Program will embark on a comprehensive development experience designed to expose them to various facets of the organization and industry. Candidates who successfully join the program will have the opportunity to learn and develop within the mortgage fulfillment division (MFD) operations area of the business.

The Pennymac MFD Rotational Program begins with a specially designed training program focused on industry information, department functions, and foundational skills. Participants then embark on four or five 6-month rotations. The Pennymac MFD Rotational Program allows candidates to learn through real-world work experience; gain valuable knowledge and skill sets in a variety of operational areas. Responsibilities will vary by assignment, but all rotations allow for opportunities to blend theory with practice and launch an exciting career in the financial services industry.

Locations : St. Louis, MO; Plano / Fort Worth, TX; Tampa, FL. The MFD College Recruiting Program is designed to be a powerful launchpad for high-potential talent, offering a dynamic two-year rotational experience across key MFD departments. Through hands-on training, immersive onboarding, and exposure to real-world operations, participants will build the skills and leadership mindset needed to thrive in our industry. This program is more than a first jobit's a strategic pathway, guiding top candidates from entry-level roles through to Operations Manager, Assistant Vice President, and potentially Vice President, all within a 46 year timeframe.

Program Responsibilities

• Engage in a structured 24 month rotational program across multiple Consumer Direct and TPO MFD operational departments
• Develop a foundational understanding of the mortgage loan lifecycle, industry terminology, and the significance of compliance and timeliness
• Prepare and review initial loan disclosures, order appraisals, flood certificates, tax transcripts, homeowner's insurance, mortgage insurance, title insurance and written / verbal verifications of employment
• Review and analyze title abstracts and recorded documentsincluding deeds, liens, and UCC filingsto ensure accuracy and resolve discrepancies
• Review borrower income documentation to determine proper amounts to use in the underwriting of the loan file
• Interpret AUS (Automated Underwriting System) findings and Product Profiles to assess compliance with investor-specific condominium requirements
• Prepare closing documents including the balancing of the Initial and Final Closing Disclosure
• Manage a pipeline of loans within each rotational area while ensuring accuracy, efficiency, and prioritization of tasks
• Deliver exceptional service by responding to mortgage-related inquiries and resolving customer requests with professionalism and efficiency
• Conduct research to support timely and accurate resolution of customer concerns and ensure a positive borrower experience
• Collaborate with cross-functional teams to address business challenges, drive process improvements, and support organizational goals
• Perform data and documentation validation to ensure accuracy, consistency, and adherence to regulatory and company standards
• Demonstrate a commitment to continuous learning and development by embracing feedback and participating actively in training opportunities
• Uphold company culture and values by modeling professional behaviors and ethical standards

What You'll Bring

Recent college graduate with a Bachelor's degree or Master's degree

Excellent communication and interpersonal abilities

Ability to apply critical thinking

Demonstrated ability to work independently and collaboratively

Eagerness to learn, collaborate, and take on a variety of assignments

Comfortable working within a fast-changing environment

Moderate skills proficiency with Google Suite / MS Office products

Why You Should Join

As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values : to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.

Benefits That Bring It Home

Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include :

To learn more about our benefits visit : Pennymac Benefits

Compensation : Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below :

Some roles may be eligible for performance-based compensation and / or stock-based incentives awarded to employees based on company and individual performance.

Salary $50,000 - $75,000 Work Model OFFICE