Business Management Specialist
The Business Mgmt Specialist manages a diverse portfolio of business management activities for complex or high risk functional area(s), and implement policies / processes and / or initiatives to meet business management, strategy and governance objectives. Interfaces regularly with management in the delivery of work activities.
Depth & Scope :
- Works autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others
- Provides seasoned specialized knowledge, advice and / or guidance to various stakeholders and team members
- Scopes of role may have enterprise impact
- Focuses on short to medium - term issues (e.g. 6-12 months)
- Undertakes and completes a variety of complex projects and initiatives requiring specialist knowledge and / or the integration of cross functional processes within own area of expertise
- Oversees and / or independently performs tasks from end to end
Education & Experience :
Undergraduate degree7+ years relevant experiencePreferred Qualifications :
Commercial banking experience neededExperience with Salesforce, nCino, and / or ACBS a plus.Customer Accountabilities :
Contributes to the strategic direction of the business management function and play a key role in the development and implementation of strategies in support of the overall business strategyPlans, leads / manages and / or oversees a diverse set of work activities requiring alignment across multiple areasLeads / manages the integrated implementation of policies / processes / procedures / changes in across multiple functional areasProvides direction and / or input to complex, wide ranging enterprise or cross-function / business projects / initiatives as a subject matter expert and where necessary participates in identifying, designing and testing solutions and supporting the implementationFacilitates key discussions and provides thought leadership to executive audience (output is roadmap and / or strategic plan / deliverables / frameworks / short to long term goals etc.)Leads partner to management / leadership and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior managementWorks effectively with multiple teams across a broad spectrum of initiatives and functional domains, influencing others as neededShareholder Accountabilities :
Adheres to enterprise frameworks and methodologies that relate to business management activities for own areaActively manages relationships with corporate and / or control functions and ensure alignment with enterprise and / or regulatory requirementsKeeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the BankAssesses / identifies key issues and escalate to appropriate levels and relevant stakeholders where requiredMaintains a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetiteEnsures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets).Participates in cross-functional / enterprise initiatives as a subject matter expert helping to identify risk / provide guidance for complex situationsLeads relevant governance meetings or committees and related deliverables / outcomesLeads / facilitates and / or implements action / remediation plans to address performance / risk / governance issuesEmployee / Team Accountabilities :
Provides thought leadership and / or industry knowledge for own area of expertiseSupports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues / points of interestIdentifies and recommends opportunities to enhance productivity, effectiveness and operational efficiencyWorks effectively as a team, supporting other members of the team in achieving business objectives and providing client servicesParticipates in knowledge transfer within the team and business unitsPhysical Requirements :
Domestic Travel OccasionalInternational Travel NeverPerforming sedentary work ContinuousPerforming multiple tasks ContinuousOperating standard office equipment - ContinuousResponding quickly to sounds OccasionalSitting ContinuousStanding OccasionalWalking OccasionalMoving safely in confined spaces OccasionalLifting / Carrying (under 25 lbs.) OccasionalLifting / Carrying (over 25 lbs.) NeverSquatting OccasionalBending OccasionalKneeling NeverCrawling NeverClimbing NeverReaching overhead NeverReaching forward OccasionalPushing NeverPulling NeverTwisting NeverConcentrating for long periods of time ContinuousApplying common sense to deal with problems involving standardized situations ContinuousReading, writing and comprehending instructions ContinuousAdding, subtracting, multiplying and dividing ContinuousThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches / stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing and so will you.
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation / incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our