Clienteling Coordinator (CRM)
James Free JewelersDayton, Ohio, United States30+ days ago
Job type
- Full-time
- Quick Apply
Job descriptionSupport, mobilize & inspire a community of clienteling experts / ambassadors, across our store to elevate our ability to bond with clients and enhance the offered experience. Set up a Clienteling mindset in-store. Train associates on the CRM. Develop and ensure a Clienteling routine in all stores. Track the store’s Clienteling performance and meet with Management on deliverables. Clienteling for special store events-drive event traffic. Confirm all pertinent contact information is captured in the ARMS software program. Alert associates on inactive clients thru multi-channels to renew interest in the brand. Hours M-F 9a-5p. 401K, Health / Dental and more EOE.
Clienteling Coordinator
Qualifications :
- Previous retail experience.
- Good understanding of luxury business, customers, competitors, and products.
- Data Driven.
- Strong client focus.
- Team / people management.
- Problem-Solving, proactivity, and empathy.
- Passion for luxury and creative culture.
- Detail oriented, organized, and professional.
- Excellent communication and interpersonal skills with a proven ability to communicate effectively.
Responsibilities :
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Coordinator • Dayton, Ohio, United States
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