Overview
COE-Sr. Industrial DC Services Engineer-Atlanta role at Electrical Reliability Services, Inc. Perform complex troubleshooting, specialized tests, inspections, and appraisals on electrical apparatus and electrical systems. Technically support a region of service engineers. Position may be mentally demanding, requiring a high level of tolerance and concentration on several projects and activities at once. The Senior Field Engineer position requires little or no direct supervision.
Responsibilities
- Perform complex troubleshooting, specialized tests, inspections, and appraisals on electrical apparatus and electrical systems.
- Test and troubleshoot complex electrical systems, UPS / battery systems, and power metering.
- Lead large projects requiring specialized skills such as UPS acceptance tests, commissioning of larger DC systems, supervising "turnkey" projects, detailed power surveys and other types of electrical consultation.
- Develop tests and inspections in new areas of field services.
- Troubleshoot with AC / DC load-banks and power quality recording instrumentation, and testing equipment for UPS, charger, and battery systems.
- Perform installation and start-up services on all UPS and DC / battery systems.
- May perform and / or supervise a full range of complex engineering studies.
- Write complete, detailed reports promptly at the end of a project, and accurately process job billing.
- Perform complex analysis and evaluative tasks to complete equipment labeling projects in line with recognized industry and international standards, local jurisdiction requirements, and company procedures.
- Perform sales support functions and maintain strong client relationships.
- Perform all functions pertaining to written job proposals to clients, including estimates of man-hours and expenses, and development of scope and pricing.
- Actively involved client interface and business development activities.
- Give effective technical presentations; writing publishable articles may be required.
- Mentor other Field Service Engineer positions and train / assist other Field Service Engineers in the Region.
- Train and assist other Field Service Engineers in the Region.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies
Customer Focus – Is dedicated to meeting the expectations and requirements of internal and external customer; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.Decision Quality – Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment; most of his / her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual, can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; doesn't blame others for his / her own mistakes or misrepresent him / herself for personal gain.Listening – Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he / she disagrees.Problem Solving – Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at first answers.Standing Alone – Will stand up and be counted; doesn't shirk from personal responsibility; can be counted on when times are tough; looks forward to taking charge of a problem or issue; is comfortable working alone on a tough assignment.Education And / or Experience
Graduate Engineer BSEE or BSME and six years' experience. OR Graduate of applicable Electrical Technical School or Military equivalent and nine years minimum same or similar work experience. OR High school education or equivalent and ten years minimum same or similar work experience.Strong knowledge of the National Electrical Code and various industry standards, such as OSHA and NFPA.Requires special skills in most of the following : Power quality surveys - generation and co-generation start-up – ANSI, NEC, NEMA and U.L. specifications (field evaluation); pilot wire and distance relaying - computer power system transient surveys - vector, phasor analogy; UPS systems - drive systems - complex control systems - medium and high voltage substation start-up, vibration analysis.Strong background and experience in all types of switchgear and equipment testing through the 500 kV class.Thorough knowledge of electrical apparatus testing with a strong theoretical understanding of electrical power systems, and good aptitude for problem evaluation.Complete projects consistently on budget.Requires a high degree of communication, supervisory, organizational and management skills.Communicate effectively, in writing and verbally, with clients, peers and management.Good judgment, dependable, supervises large-scale projects with technical expertise and good business management skills.Strong computer skills including editing, formatting, and using templates in Microsoft Word, use of Internet for standards / products / manufacturer research and operation of computer-controlled test equipment.Willing to work flexible hours, weekends, holidays, and night work. Must be available for out-of-town and international travel of up to several weeks.Vertiv is an Equal Opportunity / Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com.
Seniority level
Mid-Senior levelEmployment type
Full-timeJob function
Engineering and Information TechnologyIndustries
Appliances, Electrical, and Electronics ManufacturingWork Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
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