Commercial Lines Account Manager | Team Lead

Job Description

Job Description

Job Title : Commercial Lines Account Executive | Team Lead

Salary : $90,000 - $110,000 plus comprehensive health benefits

Location : Staunton VA

Job Summary

As a Commercial Lines Account Executive or Client Relationship Manager on our dynamic insurance team, you'll serve as the primary agent for Producer-assigned accounts. This role encompasses both servicing and solicitation activities. You will manage a mid-market book of business and lead a dedicated service team, ensuring high-quality client management and business growth.

Key Responsibilities

• Client Services : Independently manage client relationships and services with minimal oversight from Producers.
• Team Leadership : Direct and oversee a service team to effectively manage a mid-market book of business.
• Client Engagement : Participate in interviews and respond to RFPs, ensuring strong client engagement.
• Renewal Management : Analyze and present renewal options, sell renewal business and additional coverage lines.
• Promotion : Promote various agency services through tailored Producer Service Proposals.
• Expert Analysis : Provide expert analysis and recommendations on clients' existing coverage plans.
• Carrier Selection : Select carriers for solicitation, negotiating beneficial terms and premiums.
• Client Support : Address and resolve client inquiries, including benefits and claims issues.
• Contract Management : Review and ensure the accuracy of client coverage contracts and amendments.
• Vendor Negotiation : Manage and negotiate contracts with third-party vendors on behalf of clients.
• Team Oversight : Oversee and support a dedicated service team, ensuring effective collaboration and performance.

Qualifications

Skills