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Call Center Customer Service Representative
Call Center Customer Service RepresentativeStaffmark Group • Geneseo, NY, United States
Call Center Customer Service Representative

Call Center Customer Service Representative

Staffmark Group • Geneseo, NY, United States
30+ days ago
Job type
  • Permanent
Job description

Put Your People Skills to Work (Literally)

Love talking, helping people, and keeping the energy high? This entry-level Customer Service role is your opportunity to get hired immediately and start earning a steady income!

Shift : Day Shift, Monday-Friday.

  • Must work one evening (until 9 PM) per week.

Position Type : DIRECT HIRE (Benefits start Day 1)

Pay : $17.20-$17.75

Extras : Bonus Opportunities available.

Health + Welfare stipend adds an additional $4.23-$4.93 / hour

Where you'll report to work : Geneseo, NY

Responsibilities

  • Do inbound and outbound calls and assist customers with questions, and issues
  • Discuss payment options and negotiate arrangements
  • Handle emails with a helpful, can-do attitude
  • Troubleshoot problems and find fast, friendly solutions
  • Document all customer interactions clearly and accurately in the system
  • Follow call scripts and document interactions
  • Represent the company with professionalism and positivity-every time
  • Experience

  • Diploma or GED required; extra education gets you noticed.
  • Excellent communicator who thrives on persuasion and problem-solving.
  • Comfortable juggling multiple systems while keeping customers engaged.
  • Hungry to learn, hit targets, and grow your career.
  • Strong communication, typing, and organizational skills
  • Familiarity with standard office systems and procedures
  • Ability to report to work, in-office, in Geneseo, NY
  • "I learned so much working with Staffmark. Great introduction into the field. I moved into management quickly based on performance also." Staffmark, Customer Service Rep

    Stop scrolling, start dialing-your new job's waiting. Apply Now!

    The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee.

    After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

    About Us

    At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

    Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees / Contractors at https : / / smgroupna.com / privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message / data rates may apply. Reply STOP to cancel or HELP for help.

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    Call Center Customer Service Representative • Geneseo, NY, United States

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