Trading Associate
MoomooDallas, TX, US30+ days ago
Job type
- Full-time
Job descriptionCommunicate with customers using email, phone, and chat, providing efficient and effective solutions with kindness Professionally and efficiently resolve customer complaints, issues, and disputes, handling escalated complex cases when necessary Act as the voice of the customer by identifying and communicating customer pain points or opportunities to the product team Develop deep subject mastery and offer personalized support on complex trading strategies, derivatives, and investment opportunities Proactively develop and maintain strong relationships with high-net-worth customers, acting as their primary point of contact for trading-related inquiries Collaborate with internal teams to optimize trading operations and enhance the overall customer experience
Trading Associate
Futu US Inc. stands at the forefront of financial services, housing two SEC registered broker-dealers alongside a cryptocurrency brokerage all operating under the reputable wing of Futu Holdings Limited (Nasdaq : FUTU).
Our core mission revolves around innovating the investing landscape through a digitized brokerage and wealth management platform that's designed to elevate the investment experience.
Here's a closer look at our key entities :
- Futu Clearing Inc. : An SEC registered FINRA member dedicated to delivering top-tier clearing and execution services globally.
- Moomoo Financial Inc. : As an SEC registered FINRA member, we provide retail investors access to both U.S. and Asian securities markets, ensuring your investment journey is backed by expertise.
- Moomoo Technology Inc. : Offering a data-rich trading platform, we provide unparalleled insights and tools to enhance your trading strategies. Note that this entity is not a licensed broker-dealer.
Join our dynamic team at Moomoo as a Trading Associate, where your passion for finance and technology can thrive. As a Trading Associate, you'll play a crucial role in enhancing our customers' trading experience and building long-lasting relationships. Your work will focus on equities trading, options trading, margin investing, and related issues experienced by our fast-growing presence in the marketplace.
What You'll Do :
Office Location : Dallas, TX
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Trading Associate • Dallas, TX, US
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