Learning Experience Consultant

A company is looking for a Learning Experience Consultant to lead evaluations of learner journeys and improve user experience for program participants.

Key Responsibilities

Conduct an in-depth analysis of the learner journey and identify gaps and opportunities for enhancement

Lead the development and implementation of improvements to the learner portal and website, focusing on usability and accessibility

Collaborate with internal teams to streamline processes and create a cohesive learner experience

Required Qualifications

Demonstrated experience in learner experience management, user experience design, or customer journey mapping

Strong knowledge of usability principles, accessibility standards, and learner-centered design methodologies

Proficiency in project management with excellent organizational skills

Ability to collaborate effectively across diverse teams and translate insights into practical solutions

Familiarity with educational technology, learner portals, or student support systems is highly desirable