Job Description
#DC9517131031
Dispatcher (2nd Shift)
Lakeland, FL – Full Time – Temp to Hire
Pay Range : 50,000 to 60,000 per year
We are seeking an experienced Dispatcher for a full time, second shift role. This position is responsible for coordinating drivers, routing loads efficiently, tracking deliveries, and ensuring timely customer service follow-through. This is Monday through Friday, 11am to 7pm.
Responsibilities
- Schedule and dispatch drivers for daily routes
- Map and plan routes in a cost-efficient manner
- Process orders and coordinate pick-ups and deliveries
- Track missed deliveries and document reasons
- Manage exceptions, create logs, and generate reports
- Communicate with internal teams regarding equipment availability and service needs
- Provide strong customer service communication throughout the day
- Follow all company policies and procedures
Qualifications
At least 1 year dispatching experience (transportation / trucking preferred)Strong customer service skillsMicrosoft Excel experienceDetail oriented, proactive, able to handle a busy workflowThis is a great opportunity for someone with dispatch experience who en