Sales Associate - 24H150

Sales Associate

Position Purpose : The Sales Associate (SA) is responsible for interacting with customers and employees to create a positive store environment. The SA maximizes sales by ensuring a neat, clean, and organized store. Responsible for the execution of operational activities and protecting Company assets through exceptional customer service. The SA is responsible for providing information regarding product benefits and ensuring that customers are satisfied with their experience.

Essential Job Function (Tasks, Duties and Responsibilities Most Important) :

• Customer Focus :
• Confidently and proactively helps resolve issues for customers and can balance a number of customers in a busy retail environment.
• Meets customer's needs by assisting with locating merchandise, informing customers of promotions and revisiting frequently to ensure a positive shopping experience.
• Expedites point of sale transactions at the time of the sale.
• Completes floor replenishment and shipment as needed to ensure customer satisfaction and size availability.
• Brand Execution :
• Ensures store visual standards are set to company direction.
• Executes replenishment process, recovers, and cleans the sales floor to company standard.
• Completes merchandise floor sets according to visual standards and directives.
• Maintains solid product knowledge and merchandise presentation.
• Articulates current promotional events and the brand loyalty program with the customer.
• Drive Growth :
• Minimizes store loss by providing exceptional customer service.
• Maintains housekeeping standards to ensure a positive experience for customers and team.
• Meets or exceeds company productivity standards for all operational processes.
• Achieves daily goals as established by management.
• Team Development :
• Establishes and maintains a cooperative working relationship with all members of the team.
• Adapts performing assignments as requested.
• Supports management direction of store.
• Supports, trains, and coaches others to success.
• Adheres to all company policies and safety procedures as directed by the company.

Knowledge, Skills, and Abilities :

Physical Demands :

Availability Requirements :

Note : This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Compensation for this position ranges from $13.50 - $15.50 per hour based on experience and location. Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.