Senior Associate Operations Consulting
At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. In sourcing and procurement at PwC, you will focus on optimising sourcing and procurement processes to drive cost savings, supplier collaboration, and supply chain resilience. You will work closely with clients to analyse sourcing strategies, identify opportunities for cost reduction and supplier optimization, and develop strategies to enhance procurement efficiency and effectiveness. Working in this area, you will also provide guidance on implementing strategic sourcing frameworks, supplier relationship management, and digital procurement solutions.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to :
- Respond effectively to the diverse perspectives, needs, and feelings of others.
- Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
- Use critical thinking to break down complex concepts.
- Understand the broader objectives of your project or role and how your work fits into the overall strategy.
- Develop a deeper understanding of the business context and how it is changing.
- Use reflection to develop self awareness, enhance strengths and address development areas.
- Interpret data to inform insights and recommendations.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the firm's code of conduct, and independence requirements.
Basic Qualifications :
Minimum Degree Required : Bachelor's Degree
Required Field(s) of Study : Accounting, Business Administration / Management, Economics, Industrial and Operations Engineering, Industrial Engineering, Supply Chain Management
Minimum Year(s) of Experience : 3 year(s)
Preferred Qualifications :
Degree Preferred
Master of Business Administration
Preferred Knowledge / Skills :
Demonstrates thorough abilities, knowledge and / or a proven record of success in the following areas :
Leading the design of a module / set of modules within Coupa leveraging past experience and leading practices; - Identifying gaps, developing the business and / or technical requirements to build leading practice designs for clients; - Leading Project Management activities including work plan development, status meetings, supporting the development of leadership communications and presentations; - Overseeing junior staff and providing guidance and coaching to ensure their development and success on engagements; - Overseeing work progress and ensuring timely completion of technical development activities; - Providing fact based insights based on qualitative and quantitative data sets to support recommendations; - Communicating firm understanding of both Strategic and Operational Procurement practices, helping to guide client leadership and staff in support of a leading practice system; - Providing oversight and guidance to system build and testing activities; - Overseeing Supplier Enablement activities including supporting change management activities related to communications and training; - Coordinating with Change Management teams in the system deployment activities, including training, communications, go-live readiness and leading applicable stakeholder calls; and, - Overseeing hypercare activities and providing recommendations and solutions to address any unexpected post-go-live issues.Demonstrates thorough abilities, knowledge and / or a proven record of success in the following areas :
Understanding of Sourcing and Procurement leading practices and the ability to communicate at a strategic and operational level; - Possessing the ability to facilitate working sessions with client leads to define business requirements and design leading practice solutions; - Thinking creatively and independently to solve complex problems; - Providing insights and improvements to current tool sets and offers opportunities for improvement; - Demonstrating extensive interpersonal skills and the ability to motivate staff; - Possessing the ability to develop presentations for leadership level clients; - Demonstrating experience in Procure to Pay, Sourcing, Contracting, and Supplier Management modules of Coupa; - Demonstrating experience in CLM-A, Risk modules, Coupa Pay and Coupa Expenses; - Understanding of system architecture and benefits of different ERP systems and their connectivity with Coupa; and, - Possessing the ability to motivate others, including staff and client personnel.Travel Requirements : Up to 60%