Peer Care Manager, CTI-Tarrytown, NY

Job Description

Job Description

Reports To : CTI Team Leader

Program : Critical Time Intervention (CTI)

Location : Tarrytown NY / Mobile

Hours per Week : 35

FLSA Status : Full Time, Non-exempt

Salary Range : $24.18 / hour - $28.57 / hour

Summary Description : The Peer Care Manager will work as part of a multidisciplinary team in the Critical Time Intervention (CTI) program serving adults with co-occurring behavioral health and physical health needs who frequent ED / inpatient settings. The Peer Care Manager provides CTI services from a lived-experience and non-clinical perspective and carries a caseload. Peer Care managers develop the person-centered care plan, share knowledge of community resources, provide linkage to resources, engage individuals in skill building, offer crisis management, collaborate with other providers, assist individuals in navigating complex systems, and work with informal supports.

Key Responsibilities :

• Manage a caseload of clients consistent with industry standards, meet regulatory expectations / guidelines and reflect our client population's needs. The exact number of clients may vary based on factors such as case complexity and the availability of support resources. The care manager is expected to maintain a balanced caseload for high-quality care and effective case management.
• Provide comprehensive care management and care coordination, through face-to-face and telephonic services.
• Complete assessments and approve applications for services and entitlements
• With client’s input, create individualized plans of care
• Assist in discharge planning during a client’s hospitalization and provide follow-up care as needed
• Consult with team members and other specialists
• Participate in meetings with community agencies and service providers.
• Follow established agency policies and maintain professional standards.
• Prepare required reports and documentation.
• Provide after-hours emergency coverage and crisis intervention as needed.
• Demonstrate flexibility with working hours.
• Adhere to standards established by regulatory authorities.
• Perform other duties as assigned.

Key Competencies :

Key Performance Indicators (KPIs) :

Requirements :

Special Considerations :

Mandated Reporter :

This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report.

Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.