EMPLOYMENT SPECIALIST

Job Description

Job Description

Job title : Employment Specialist

CITY : BETHLEHEM

State : PA

Reports to Program Director

Café the Lodge (a program of RHD) is a full-service café that employs and trains people in recovery from challenges resulting from mental health issues.

Clients prepare and serve quality coffee, tea, breakfasts and lunches in an environment that affirms self-determination and builds the skills necessary to

be productive and part of the community. Café the Lodge works side by side with participants to prepare and transition for entry into competitive

employment in the community. Café the Lodge opened in 2011 and has since become a thriving business and a fixture in the Bethlehem community.

Description / Job Summary

Cafe the Lodge is seeking a full time Employment Specialist. The Employment Specialist is responsible to help consumers served by Café the Lodge to develop the skills necessary to succeed with competitive employment in the community. Each consumer has unique strengths, needs and preferences that must be considered and supported in all interactions. The Employment Specialist will be responsible for regular support, data collection, and outcomes of the transitional employment program.

Responsibilities / Duties

• Providing job support to working program participants
• Identify and respond to the needs of the consumers in achieving efficient responses to requests and to eliminate barriers limiting productivity in day-to-day activities
• Engage individuals in a trusting and supportive relationship, providing emotional support within professional boundaries
• Assess, develop and support competitive employment opportunities to maximize consumers earning potential
• Assist consumers in identifying and correcting potential job threatening situations
• Identify, support and track consumer skills
• Document consumer progress through an Electronic Health Records (EHR) system.
• Treat all consumers with unconditional positive regard
• Initiate, support and maintain excellent customer service practices
• Learn, operate and train consumers in all areas of Cafe the Lodge, including opening procedures, Point of Sale, Barista duties, Cooking & closing duties
• Perform other duties as assigned within the general functions of the position

Required Experience

2 Years experience working with individuals with disabilities

Required Education

Bachelors degree in a Human Services, Health or Vocational / Rehabilitation field

Required Qualifications

Program Summary

RHD is a different kind of company – no divisive walls, no cubicles, no private offices. Our experience has shown that in a relaxed atmosphere where employees have the chance to deal openly and directly with each other, the work environment is significantly better, communications are clear, and attitudes remain positive. We emphasize group decision-making and decentralization, so that staff has maximum authority, creativity, freedom and support to help meet the needs of the people we serve, without cumbersome centralized bureaucracy. We believe that RHD demonstrates its commitment to employees by listening and responding to employee concerns. Eligible employees of RHD are provided a wide range of benefits. Eligibility depends on a variety of factors including salary level and job status. In addition, RHD provides a wide range of employee resources that include a credit union, employee assistance and internal education and leadership development programs. Recently RHD announced a unique partnership with Capella University that includes discounts on tuition and scholarship assistance.

Café the Lodge is a groundbreaking work program that employs individuals with mental health diagnosis. Providing excellent service to the community while employing those with disabilities is what sets Café the Lodge above the rest.

Advantages of Working with RHD

Apis Services, Inc. (a wholly owned subsidiary of Imperium, Inc.) provides a progressive platform for delivering Shared Services to Imperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.

Apis Services, Inc. and affiliate’s provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy / childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.