Hotel Telephone Operator - Part Time

Job Description

Job Description

Description :

Join our dynamic hospitality team as a Hotel Phone Switchboard Operator, where your excellent communication skills and professionalism will ensure our guests receive exceptional service from the moment they contact us. This role offers an opportunity to be the friendly voice of our hotel, supporting guest needs and facilitating smooth internal communication.

Requirements :

Key Responsibilities :

• Answer incoming calls promptly and courteously, directing guests and staff to the appropriate departments or individuals
• Manage the hotel’s main switchboard, ensuring efficient call routing and message delivery
• Provide information about hotel services, amenities, and local attractions to guests and callers
• Handle guest requests and inquiries with professionalism and a positive attitude
• Maintain accurate records of messages, calls, and other communications
• Assist with administrative tasks related to communication and guest services as needed
• Ensure the switchboard area remains organized, clean, and well-maintained

Skills and Qualifications :

Our hotel prides itself on creating a welcoming environment for both guests and staff. We offer opportunities for growth within our hospitality team, along with competitive benefits and a supportive work culture. If you enjoy helping others and thrive in a fast-paced environment, we look forward to receiving your application.