Account Manager - State Farm Agent Team Member

Job Description

Job Description

Account Manager - State Farm Agent Team Member - Claims Specialist

ROLE DESCRIPTION :

As a Claims Specialist for Mike Livesay - State Farm Agent, you are vital to our daily business operations and customers success. You help sustain our agency through meaningful client relations and acting as a liaison between customer needs and claims processes.

RESPONSIBILITIES :

• Assist customers through the entire claims process - including but not limited to helping them file the initial claim, following up throughout the process and communicating with repair shops / restoration companies / etc.
• Build relationships with State Farm adjusters to establish rapport for future claims.
• Provide prompt, accurate, and friendly customer service to promote successful and long-lasting customer relationships.

QUALIFICATIONS :

BENEFITS :