Lead Store Associate

Overview

At Curaleaf, we're redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands offer premium products and services in medical and adult-use markets. Join us to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change.

Lead Store Associate

Type of Work : Full-Time

Shift Availability : Opening Shifts 8 : 00am-4 : 00pm; Closing Shifts 2 : 00pm-10 : 00pm. The candidate must have open availability to work weekdays, evenings, weekends, and holidays.

Starting Hourly Pay Rate : $19.50 / hr

Location : 923 W Weed St, Chicago, IL 60642

What You'll Do

Customer Experience & People

• Lead by example to create a warm, welcoming environment where every guest feels valued, and coach your team to deliver exceptional service with every interaction.
• Empower associates to build meaningful customer relationships through personalized product recommendations and expert guidance.
• Drive consultative selling on the floor with open-ended questions, active listening, and thoughtful product education.
• Foster loyalty by guiding guests to enroll in our rewards program and capture customer insights to enhance future experiences.
• Resolve customer concerns with empathy and professionalism, turning challenges into opportunities to build trust.
• Promote a respectful, inclusive, and collaborative workplace that supports great customer experiences and smooth checkout operations.

Operational Excellence & Processes

Leadership & Team Development

What You'll Bring

Even Better If You Have

Physical Requirements

The role requires standing for extended periods, walking, talking, hearing, stooping, kneeling, reaching, and lifting up to 25 pounds; occasional lifting up to 50 pounds may be required. Close vision is needed.

Allergen warnings apply; ability to work in an environment with plants and related sensitivities.

What We Offer

Benefits vary by state, role type, and eligibility. See location-specific details below.

Location-Specific Benefits

Curaleaf is an equal opportunity employer. We provide reasonable accommodation to participate in the job application or interview process. We encourage individuals affected by the war on drugs to apply.

Current Curaleaf employees should apply for open positions through the Internal Job Board via The Leaf.

J-18808-Ljbffr