Application Support Engineer

Role : Application Support Engineer

Location : Cleveland, OH Albany, NY or Buffalo, NY - Hybrid

Duration : 6 Months+

Job Description

The Shared Services Technology team is seeking a highly skilled Application Support Engineer to support HR, Procurement, and Accounts Payable applications.

Essential Job Functions :

• Owns the design, development, implementation, assessment, and support of multiple environments, applications, and platforms under HR, Procurement, & Accounts Payable lines of business
• Participates in the overall health, performance, and availability of the environments and actively works resolution of system impacts for one or more applications or platforms
• Embraces mentorship and training from senior engineers
• Collaborates with cross-functional teams to understand business requirements and translate them into technical solutions
• Provides continuous improvement ideas to reduce expenses and / or improve efficiency
• Stays up to date with application releases, new features & best practices, and provides recommendations for adoption
• Applies recommended information security standards when resolving issues and seeks to validate
• Assesses the technical viability of new and emerging products and technologies
• Contributes to technical documentation, requirements specifications, and project artifacts
• Identifies potential standards and best practices to implement
• Create / maintain architecture diagrams for supported technology areas

Required Qualifications :

Experience

Familiarity with Agile / Scrum development methodologies, utilizing automated testing, and test-driven development

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