Hotel Night Auditor

Job Description

Job Description

Hotel Night Auditor

We are looking for an intelligent, driven, and courteous night auditor. We always strive for our best and our customers see it.

This team member is crucial to the property's success ensuring that our guests are provided a fast accurate check-in by a smiling friendly face after their long travels.In addition to managing our guests check-in and check-outs, the Night Auditor will be the first responder to any guest issues and assist in keeping our property quiet, ensuring our guests have a great night's sleep! Additionally, the Night Auditor is responsible for accurately running the audit each evening to ensure proper accounting and payment processing.

The person selected for this role will have :

• 2+ years of experience in a hands-on customer service role, preferably in a hospitality environment
• Computer efficiency
• Passion for customer service
• Strong ability to multitask and prioritize
• Problem identification and resolution skills
• Ability to work with very limited supervision (the Night Auditor is often the only employee on duty)
• Strong administrative skills
• Ability to remain calm while handling guest concerns and situations at night
• Ability to stay awake and maintain focus for long periods of inactivity

Some of the duties include :

We are looking for part time to full time employees. Past hospitality experience is necessary.